Benjamin Rachell
Hampton,VA
Summary
Knowledgeable manager with strong background in sales and leasing. Demonstrated success in developing client relationships and closing deals, contributing to high customer satisfaction. Proven ability in negotiating terms and providing exceptional service while leveraging communication and problem-solving skills.
Proven team leader with the ability to get the most out of a given team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Sales and Leasing Consultant
Suttle Motor Corporation
02.2023 - Current
- Developed long-lasting client relationships through attentive listening and genuine rapport-building efforts.
- Effectively negotiated deals that satisfied both clients'' needs and company profit margins, fostering win-win outcomes.
- Exceeded sales targets consistently with a focus on proactive prospecting and lead generation activities.
- Managed time and resources to both greet incoming customers and answer incoming phone calls about current inventory.
General Manager
IHOP
02.2019 - 02.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Gold and Platinum rated store.
Assistant General Manager
CB&Potts Restaurant
10.2017 - 12.2018
- Motivated, trained, and disciplined employees to maximize performance.
- Handled cash accurately and prepared deposits.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Chef Manager
Eurest/Compass-USA
03.2017 - 09.2017
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Education
East Tennessee State University
Johnson City, TNSkills
- Customer relationship management
- Teamwork and collaboration
- Attention to detail
- Team leadership
- Professionalism
- Strategic planning
Accomplishments
- Supervised team of 40 staff members.
- Documented and resolved team interpersonal issues which led to increased productivity and synergy
- Excelled in leadership through clear and appropriate channels, fostering a team that wants to work, rather than has to work.
Certification
- Food Handler
- ServSafe
- Motor Vehicle Dealer Board Salesperson License
Additional Information
I came up through the ranks in a restaurant environment, and am apt in every position and function therein. I transitioned to management and found that I have a gift for motivating others. Strategic thinking and personable style have helped me create and manage dynamic teams of individuals that work well both together and separately.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Certified Sales and Leasing Consultant
Suttle Motor Corporation
02.2023 - Current
General Manager
IHOP
02.2019 - 02.2023
Assistant General Manager
CB&Potts Restaurant
10.2017 - 12.2018
Chef Manager
Eurest/Compass-USA
03.2017 - 09.2017
East Tennessee State University
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