Bethanie Jackson
Harrisonburg
Summary
Dependable professional with strong customer service skills and a commitment to team success. Experienced in fast-paced environments, maintaining productivity while ensuring a welcoming atmosphere for guests.
Overview
19
19
years of professional experience
Work History
Material Handler
Lakeside Book Company
Harrisonburg, VA
08.2020 - 10.2021
- Packaged books for shipment and distribution
- Fed book pages into machines for assembly and production
- Maintained productivity and accuracy in a manufacturing environment
- Assisted with keeping work areas organized and efficient
Host/Server
Ruby Tuesday
Harrisonburg, VA
09.2006 - 03.2020
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using POS systems to optimize seating efficiency.
- Coordinated with kitchen and service staff to streamline guest flow during peak hours.
- Trained new host staff on company procedures and customer service standards.
Program Leader
Kid Rec @ Massanutten
Massanutten, VA
05.2002 - 05.2007
- Led program development, ensuring alignment with organizational goals and community needs.
- Managed staff training initiatives, enhancing team performance and service delivery.
- Coordinated activities for diverse age groups, fostering inclusive participation and engagement.
Education
Associate of Science - Human Services
Blue Ridge Community College
Weyers Cave, VA05-2012
Skills
- Customer Service
- Communication
- Teamwork
- Multitasking
- Food & Beverage Service
- Cash Handling
- Organization
- Dependability
Timeline
Material Handler
Lakeside Book Company
08.2020 - 10.2021
Host/Server
Ruby Tuesday
09.2006 - 03.2020
Program Leader
Kid Rec @ Massanutten
05.2002 - 05.2007
Associate of Science - Human Services
Blue Ridge Community College