Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Robertson

Monterey

Summary

Resourceful Front of House Supervisor known for high productivity and efficient task completion. Skilled in customer service management, team leadership, and conflict resolution. Excels in communication, adaptability, and problem-solving to ensure seamless operations and enhanced guest satisfaction.

Overview

6
6
years of professional experience

Work History

Front of House Supervisor

Highlander LLC
Monterey
01.2024 - Current
  • Supervised daily operations, ensuring smooth front of house functionality.
  • Trained and coached staff on customer service best practices and procedures.
  • Answer phones, provide customers with service.

HIM specialist

Bath Community Hospital
Hot Springs
01.2020 - 01.2024
  • Coordinated patient care activities across multiple departments to enhance services.
  • Experience with CPSI and ECW computer systems.
  • Assisted in implementing electronic health record systems for improved patient information management.

Education

Penn Foster High School
Hot Springs, Virginia

Skills

  • Customer service
  • Staff training
  • Operations management
  • Conflict resolution
  • Effective communication
  • Time management
  • Restaurant operations

Timeline

Front of House Supervisor

Highlander LLC
01.2024 - Current

HIM specialist

Bath Community Hospital
01.2020 - 01.2024

Penn Foster High School
Bethany Robertson