Betty Simmons
Colonial Heights
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills. At Kroger, I excelled in meat slicing and food safety, enhancing customer satisfaction through tailored recommendations. As Cashier Team Lead at The Federal Reserve, I implemented process improvements that significantly reduced wait times, ensuring compliance and operational excellence.
Overview
40
40
years of professional experience
Work History
Deli Clerk
Kroger
03.2023 - 11.2025
- Assisted customers with deli product selection and provided recommendations based on preferences.
- Maintained cleanliness and organization in deli area, adhering to safety and sanitation standards.
- Prepared various meats, cheeses, and salads according to customer specifications and store guidelines.
Cashier Team Lead
The Federal Reserve 3
09.1985 - 1997
- Supervised daily cash register operations, ensuring accuracy and compliance with federal regulations.
- Trained and mentored new team members on customer service best practices and operational procedures.
- Implemented process improvements that enhanced transaction efficiency and reduced customer wait times.
- Monitored cash handling procedures to safeguard against discrepancies and ensure financial integrity.
Education
High School Diploma -
Dinwiddie County High
Dinwiddie, VASkills
- Customer service
- Strong work ethic
- Cleaning and sanitizing
- Safe food handling practices
- Meat slicing expertise
- Equipment safety
Timeline
Deli Clerk
Kroger
03.2023 - 11.2025
Cashier Team Lead
The Federal Reserve 3
09.1985 - 1997
High School Diploma -
Dinwiddie County High