Beverly "LyAnne" Windsor
Lorton
Summary
Results-driven Leader accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation, and performance management. Working knowledge of optimal practices and safety behaviors for Amazon Leadership. Familiar with Amazon Event Production Management, Conference and Meeting Production, Venue and Travel Coordination Administration, Support Research and Analysis. Accomplished Area Manager well-versed in driving key performance indicators and sales to achieve budgeted goals.
Overview
19
19
years of professional experience
Work History
Cottage Business Owner
Rios Sourdough Bakery
Lorton, VA
11.2025 - Current
- Developed comprehensive business strategies to enhance operational efficiency and profitability.
- Developed and implemented operational procedures to enhance product quality and consistency.
- Managed inventory levels to ensure optimal stock for production demands.
- Oversaw daily operations, ensuring adherence to food safety regulations and standards.
- Developed comprehensive business strategies to enhance operational efficiency and profitability.
Site Manager
DoorDash
Woodbridge, VA
10.2022 - 11.2025
- Oversaw daily operations, ensuring compliance with safety regulations and efficiency standards.
- Managed team performance, providing mentorship and guidance to enhance productivity.
- Implemented process improvements that streamlined workflows and reduced operational bottlenecks.
- Coordinated logistics and inventory management to optimize resource allocation and delivery timelines.
- Developed training programs for new hires, fostering a culture of continuous improvement and skill development.
- Cultivated relationships with vendors and partners to ensure smooth supply chain operations.
- Led cross-functional teams in project initiatives aimed at improving customer satisfaction and retention rates.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Interviewed, hired, and trained new workers.
- Assumed responsibility for personnel deployed to work site.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw all daily office operations and equipment maintenance.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Maintained records and logs of work performed and materials and equipment used.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Monitored, coached, and supervised team of 24 employees.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Ensured compliance with local regulations, obtaining necessary permits and coordinating inspections throughout the construction process.
- Inspected cleanliness of common areas and offices.
Area Manager
Amazon
Springfield, VA
01.2022 - 10.2022
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Wrote production reports to assist senior leaders make accurate operational plans and decisions.
- Conducted training sessions to educate employees on best practices and procedures for inventory management to reduce operational waste and increase profitability.
- Improved process efficiency by implementing new cart retrieval process and correcting time consuming processes.
- Evaluated production levels, quality standards, and maintenance actions to identify and address operational problems and maintain targets.
- Supervised managers and 150+ Associates while managed assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
- Resolved internal and external organizational conflicts promptly to promote positive environment for employees
Amazon Shift Manager, Associate
Amazon Prime Now
Springfield, VA
11.2020 - 01.2022
- Ensured Key Performance Indicators are reviewed on daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
- Gained expertise in key fulfillment center process paths, as well as exception handling; "we need you" to ensure that process discipline is adhered to across all shifts and departments, Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements, Liaise with Area Managers and Operations Managers to support communication of all policies related to process compliance, drive continuous improvement through removing obstacles, i.e setting area readiness standards
- Collaborated with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures, Support in interviewing and training fulfillment center managers and associates, developing talent and hiring next generation of managers
- Measured quality, inventory integrity, and accuracy while providing proactive feedback to operations management team, control maintenance and ran blind cycle, simple record and simple cycle counts in accordance with network count strategies, ensuring compliance and consistency.
- Measure quality, inventory integrity, and accuracy while providing proactive feedback to operations management team.
- Conducted shift planning and forecasting, alongside assigning and directing work, Plan for and identify root causes of inventory deviation, via cause and effect analysis, Support network-wide fulfillment & operations-focused quality initiatives
- Reviewed and analyzed customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents,
- Drove process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover
- Appraised performance of over 20 team members; developing, rewarding and coaching employees
- Amazon Outbound Problem Solve, Lead ICQA and Lead Dock Crew
- Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Developed training program to educate new hires on company policies and procedures.
- Maintained confidentiality on projects, with clients and regarding corporate data to alleviate data breaches.
- Troubleshot minor issues with equipment and tools.
Amazon Fresh Associate
Amazon Prime
Alexandria, VA
09.2019 - 11.2020
- Identified and lead process improvement initiates (222s, Rate and Safety Engagements), Balance labor ensuring team is operating in balanced and efficient shifts while meeting all production goals, Access and Review work forecasts (CYS Daily Tracker, Marauder’s Map, SCIP and UNIFIED, Allocate labor and assign job duties for associates, and determine productivity and utilization requirements, Perform in depth problem solving in all areas to ensure successful and continuous operations, Participate in initiates to ensure Safety and Operational Excellence, Identify, address and resolve safety hazards within Fulfillment Center, Report and escalate systemic issues to management efficiently as necessary
- Received incoming shipments and review contents against Purchase order for accuracy, Verify proper temperature levels on all inbound inventory requiring refrigeration, Receive inventory in FIFO (First In, First Out) order and Operate with certificate "A" electronic power jack.
Event Coordinator/Children's Ministry Director
Reality Church
Alexandria, VA
11.2016 - 08.2019
- Provided volunteer training and orientation services including quarterly teacher’s meetings
- Coordinated all events and ministry activities
- Served as primary liaison between church, vendors and hosts
- Generated forms and documents pertaining to events or ministry
- Handled all students or volunteer confidential information issues
- Generated and selected Sunday school curriculums
- Coordinated and developed editing policies and procedures
- Performed office services such as filing of documents, invoices, organizing, stocking and monitoring of supplies and equipment.
Catering Sales Executive/Event Planner
RSVP Catering
Fairfax, VA
03.2007 - 02.2009
- Worked as Catering Sales Executive responsible for selling, planning and coordination of events in the DMV area including U.S
- Organized and serviced events for Chamber of Commerce
- Generated sales in food and beverage
- Coordinated with venue administrators and vendors, to produce successful events
- Resolved any client concerns in prompt and satisfactory manners
- Prepared all event order forms, contracts, proposals, changes and sales reports
- Billed and collected catering events invoices
- Conducted Weekly meetings with operations managers, chef and director of food and beverage.
Education
Associate of Arts - Culinary Arts
Stratford University
Falls Church, VA05.2000
Skills
- Area management
- Team leadership
- Quality assurance
- Problem-solving
- Relationship building and management
- Order management
- Staff Development
- Staff Training
- Talent review
- Administrative Coordination
- Controlling costs
- Goals and performance
Skills
- Database Management
- Brainstorming ideas
- Staff Management
- Operations
- Resource Allocation
Timeline
Cottage Business Owner
Rios Sourdough Bakery
11.2025 - Current
Site Manager
DoorDash
10.2022 - 11.2025
Area Manager
Amazon
01.2022 - 10.2022
Amazon Shift Manager, Associate
Amazon Prime Now
11.2020 - 01.2022
Amazon Fresh Associate
Amazon Prime
09.2019 - 11.2020
Event Coordinator/Children's Ministry Director
Reality Church
11.2016 - 08.2019
Catering Sales Executive/Event Planner
RSVP Catering
03.2007 - 02.2009
Associate of Arts - Culinary Arts
Stratford University