Summary
Overview
Work History
Education
Skills
Timeline
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Bibho Prasai

Arlington

Summary

Dynamic sales professional with a proven track record at Verizon Wireless, excelling in customer engagement and achieving sales goals. Skilled in technical troubleshooting and inventory management, I foster strong relationships and drive team collaboration to enhance store performance. Committed to delivering exceptional service and maximizing customer satisfaction.

Overview

7
7
years of professional experience

Work History

Sales Associate

Verizon Wireless
Arlington
08.2020 - 09.2024
  • Delivered personalized customer service by identifying customer needs and recommending wireless products, services, and plans.
  • Consistently achieved and exceeded sales targets through proactive engagement and product expertise.
  • Provided technical assistance for device setup and troubleshooting to ensure customer satisfaction.
  • Maintained an organized store environment and supported inventory management tasks.
  • Collaborated effectively with team members to drive store performance and streamline operations.
  • Assisted customers with product selection and service inquiries.
  • Educated customers on Verizon Wireless plans and promotions.
  • Processed sales transactions accurately using point-of-sale systems.
  • Maintained organized merchandise displays to attract customer attention.
  • Collaborated with team members to meet daily sales goals.
  • Handled customer complaints effectively, ensuring satisfaction and retention.
  • Greeted customers and provided exceptional customer service.

Retail Associate

CVS Health
Arlington
01.2018 - 01.2020
  • Operated point-of-sale systems to process transactions accurately and efficiently.
  • Supported promotional campaigns and implemented store policies to maintain company standards.
  • Assisted customers with purchases, returns, and inquiries to deliver a positive shopping experience.
  • Built strong rapport with customers and coworkers to foster a welcoming and productive work environment.
  • Managed inventory levels and restocked shelves efficiently.
  • Operated cash register and processed transactions accurately.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.

Education

High School -

Yorktown High School
Arlington, VA

Skills

  • Customer Relationship Management and Communication
  • Time Management and Multitasking
  • Inventory Management and Organization
  • Front Desk Operations and Reception
  • Technical Troubleshooting and Problem-Solving
  • Team Collaboration and Interpersonal Skills
  • Product knowledge
  • Point-of-sale operation
  • Inventory management
  • Technical troubleshooting
  • Sales strategy
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Customer engagement
  • Sales goals attainment
  • Goal oriented
  • Excellent communication skills
  • Upselling and cross selling

Timeline

Sales Associate

Verizon Wireless
08.2020 - 09.2024

Retail Associate

CVS Health
01.2018 - 01.2020

High School -

Yorktown High School
Bibho Prasai