Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bilal Zain

Clifton

Summary

Dynamic professional with a proven track record in sales expertise and relationship building, notably at Yalla Apparel where I spearheaded strategies that significantly increased sales revenue. Excelled in customer service and data entry, ensuring client satisfaction and operational efficiency. Demonstrated ability to cultivate lasting customer relationships and streamline processes for business growth.

Overview

3
3
years of professional experience

Work History

POS Sales Manager

Yalla Apparel
05.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Receptionist

Serene Smiles of Fredericksburg
05.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Restaurant Waiter

Erickson Senior Living
05.2024 - 08.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

King Abdullah Academy
Herndon, VA

Skills

  • Sales expertise
  • Relationship building
  • Data entry
  • Telephone skills
  • Customer service

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

POS Sales Manager

Yalla Apparel
05.2024 - Current

Restaurant Waiter

Erickson Senior Living
05.2024 - 08.2024

Receptionist

Serene Smiles of Fredericksburg
05.2022 - Current

King Abdullah Academy

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Bilal Zain