Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Billie Kendrick

Tazewell,VA

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning food prep challenges.

Overview

13
13
years of professional experience

Work History

Housekeeper/Private Chef

Self Employed
03.2024 - 06.2026
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Monitored and maintained required food temperatures for safety.

Private Home Caregiver

Personal Employer
01.2023 - 05.2025
  • Enhanced client comfort by providing compassionate and attentive care in a private home setting.
  • Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
  • Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
  • Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
  • Supported families by offering respite care services during periods of caregiver absence or increased need for assistance.
  • Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.

Office Manager

Car Med Auto Body
08.2013 - 05.2018
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Managed office budget to handle inventory, postage and vendor services.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training and teambuilding activities.

Education

High School Diploma -

Haysi High
06.2000

Skills

  • Customer Service
  • Operations Management
  • Staff Training
  • Strategic Planning
  • Project Management
  • Conflict Management
  • Team Supervision
  • Invoicing and Billing
  • Accounts Payable and Receivable
  • Banking Operations
  • Employee Supervision
  • Payroll and Budgeting
  • Supply Management
  • Scheduling and Calendar Management
  • Bookkeeping
  • Staff Management
  • Scheduling
  • Office Management
  • Teamwork
  • Housekeeping
  • Customer service
  • Kitchen cleaning
  • Meal preparation
  • Cooking techniques
  • Menu planning
  • Cooking equipment proficiency
  • Strong work ethic
  • Food safety
  • Teamwork and collaboration
  • following large recipes

Education and Training

other

Timeline

Housekeeper/Private Chef

Self Employed
03.2024 - 06.2026

Private Home Caregiver

Personal Employer
01.2023 - 05.2025

Office Manager

Car Med Auto Body
08.2013 - 05.2018

High School Diploma -

Haysi High

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Billie Kendrick