BISHOY AMEEN
CarMax
Centreville
2
Languages
1
Certification
16
years of professional experience
Automotive operations professional with 10+ years of experience in production management, cosmetic repair, automotive parts, vehicle dismantling, inventory, customer service, and team leadership. Experienced in supervising teams, managing production workflow, maintaining quality and safety standards, identifying automotive parts, and operating forklifts and equipment. Strong hands-on automotive knowledge with proven ability to work efficiently in fast-paced environments.
Work History
TECHNICIAN PRODUCTION MANAGER (TPM) TRAINING
- Completed approximately six weeks of training in mechanical operations, structural/mechanical standards, CQI, parts-car and big-approval procedures, state/emissions inspection, rework, equipment maintenance, and EH&S.
- Developed knowledge of automotive production, quality control, technician workflow, and safety procedures.
COSMETIC MANAGER
8 Months- Managed daily cosmetic production, vehicle preparation, detailing, and repair operations.
- Supervised and coached associates to meet quality, productivity, safety, and operational goals.
- Planned and assigned daily work based on production priorities and business needs.
- Inspected completed work to ensure vehicles met company quality standards.
- Coordinated with management and other departments to resolve production issues and maintain workflow.
- Supported equipment maintenance, workplace safety, and efficient production processes.
PASSENGER SERVICE AGENT
1 Year 3 Months- Provided professional passenger service, check-in, documentation verification, boarding passes, seat assignments, and ticketing.
- Used airline reservation systems including SABRE/Amadeus.
- Resolved customer concerns accurately and professionally in a fast-paced airport environment.
AUTO PARTS SPECIALIST
7 Years 2 Months- Dismantled vehicles and removed engines, transmissions, doors, bumpers, and other automotive components.
- Identified, tested, organized, labeled, and inventoried parts for resale.
- Specialized in Korean and Japanese vehicles.
- Operated forklifts daily to safely move vehicles and heavy automotive parts.
- Assisted customers with identifying and locating the correct vehicle parts.
ASSISTANT MANAGER
5 Years 9 Months- Supervised employees, trained new staff, handled customer concerns, and supported daily operations.
- Served as a liaison between employees and management and assisted with performance and disciplinary matters.
Education
Bachelor's Degree - Social Work
Skills
Automotive Production Management
Cosmetic Operations
Team Leadership
Quality Control
Vehicle Inspection
Parts Identification
Vehicle recycling
Vehicle Dismantling
Inventory Management
Forklift Operation
Equipment Operation
Employee Training
Customer Service
Problem Solving
Safety & Compliance
Certification
Forklift Operator Certification, CarMax Technician Production Manager Training
LANGUAGES
Arabic: Native
English: Fluent
Personal Information
Title: Automotive Operations | Production Management | Team Leadership
Timeline
COSMETIC MANAGER
CarMax
08.2025 - 04.2026Read More
PASSENGER SERVICE AGENT
Icelandair
02.2024 - 05.2025Read More
AUTO PARTS SPECIALIST
AL RAAI Used Auto Parts
05.2016 - 07.2023Read More
ASSISTANT MANAGER
BAZAR for All / BRILLIANT Safari & Excursions
07.2010 - 04.2016Read More
TECHNICIAN PRODUCTION MANAGER (TPM) TRAINING
CarMax
Read More
Higher Institute of Social Work
Bachelor's Degree from Social Work
Read More