Bobby Suffel
Fredericksburg
Summary
Detail-oriented individual with proven ability to manage multiple tasks in high-volume environments. Committed to maintaining cleanliness and safety standards while enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Bar Back/ Food Runner
Billikins Smokehouse
Fredericksburg
05.2023 - Current
- Delivered food orders promptly to ensure customer satisfaction.
- Maintained the cleanliness of dining areas and service stations.
- Collaborated with servers to streamline food delivery processes.
- Communicated effectively with team members to enhance service efficiency.
- Monitored stock levels of supplies and reported shortages to management.
- Followed health and safety regulations in all food handling tasks.
- Engaged with customers to ensure a positive dining experience.
- Cleaned and sanitized work areas throughout the shift, including countertops, floors, and equipment.
- Performed daily pre-shift side work duties such as restocking supplies and polishing silverware.
- Removed dishes and glasses from tables for cleaning.
- Responded promptly to customer inquiries and requests for additional items or services.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Helped maintain the organization of walk-in coolers and freezers in accordance with health department regulations.
- Restocked bar items, including beer taps, wine and liquor bottles, and garnishes.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Helped in training new food runners, sharing best practices, and operational knowledge.
- Effectively multitasked within a fast-paced environment.
Custodian/Maintenance
Cafaro
Fredericksburg
09.2022 - Current
- Maintained the cleanliness of common areas and restrooms in a retail environment.
- Operated cleaning equipment such as floor buffers and vacuum cleaners.
- Stocked cleaning supplies and ensured inventory levels remained adequate.
- Disposed of waste and recyclables according to company guidelines.
- Assisted with minor maintenance tasks to ensure facility functionality.
- Report safety hazards and maintenance needs to management promptly.
- Collaborated with team members to complete daily cleaning schedules efficiently.
- Trained new custodial staff on procedures and safety protocols effectively.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent the growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Adhering strictly to health and safety regulations while performing duties.
- Notified managers of repair needs or additions to building operating systems.
- Removed snow from sidewalks using snowplows, snow blowers, or snow shovels.
Education
High School Diploma -
James Monroe High School
Fredericksburg, VA06-2006
Skills
- Food delivery
- Sanitation protocols
- Customer engagement
- Stock monitoring
- Team collaboration
- Time management
- Health and safety compliance
- Quality assurance
- Effective communication
- Problem resolution
- Task prioritization
- Training new staff
- Fast-paced adaptability
- Active listening
- Physical stamina
Timeline
Bar Back/ Food Runner
Billikins Smokehouse
05.2023 - Current
Custodian/Maintenance
Cafaro
09.2022 - Current
High School Diploma -
James Monroe High School