Bobby Vest
South Boston
Summary
Dynamic Critical Environment Technician with expertise in mechanical and electrical troubleshooting at Microsoft. Proven track record in incident response and preventive maintenance, enhancing equipment longevity and operational efficiency. Adept at leading teams and optimizing performance, ensuring minimal disruption to services while upholding safety standards.
Overview
9
9
years of professional experience
Work History
Critical Environment Technician
Microsoft
08.2022 - Current
- Coordinated efforts with team members to enhance workflow efficiency and mitigate potential malfunctions.
- Contributed to the design and rollout of preventive maintenance schedules, ensuring improved equipment durability and reliability.
- Diagnosed equipment issues and implemented repairs by removing and replacing defective components to restore performance.
- Conducted continuous surveillance of datacenter for incidents, facilitating prompt solutions to reduce disruptions for customers.
- Assessed current site procedures to identify improvements for maintaining safety and optimizing efficiency.
- Coordinated logistics and installation of equipment and servers for newly established sites, specifically Richmond and Atlanta.
- Monitored compliance with safety protocols and guidelines to maintain a safe working environment.
Facilities Maintenance Supervisor
Augusta Sportswear Brands
02.2020 - 02.2023
- Diagnosed and resolved maintenance issues through the application of specialized tools and testing equipment.
- Organized and updated inventory of equipment and tools by type and model number, enhancing retrieval efficiency.
- Performed detailed cleaning of machinery and components to ensure optimal performance and longevity.
- Generated comprehensive preventive maintenance schedules and work orders to support production goals and maintain a secure working environment.
- Inspected and serviced conveyor production machines and motors according to maintenance schedule to enhance operational efficiency.
- Identified and resolved performance issues through precise calibration of settings to ensure optimal operational output.
- Oversaw preventive maintenance schedules and procedures to maintain peak functionality of all facility systems and equipment.
- Facilitated communication between maintenance staff and supervisors to ensure alignment with productivity objectives.
- Established and enforced comprehensive maintenance protocols to maintain peak operational standards for all equipment.
Critical Facility Technician
T5 Data Centers
05.2022 - 08.2022
- Participated in structured training to master preparation, installation, troubleshooting, and decommissioning of equipment.
- Managed ticket completion while receiving guidance from senior technicians to meet established performance metrics.
- Documented and relayed incidents to appropriate management and technician leads to maintain operational integrity and safety protocols.
- Implemented standard operating procedures (SOP) for hardware maintenance, adhering to management directives.
- Analyzed equipment failures and coordinated with technicians to implement solutions, prioritizing customer service continuity during repairs.
CAP Team 2 Associate
Wal-Mart
08.2016 - 02.2020
- Unloaded trucks and organized backroom to meet company standards for inventory management.
- Helped customers while stocking shelves and fronting merchandise.
- Acquired extensive product information creating more informed shopping experience.
- Processed high volume of groceries and general merchandise daily and consistently exceeded production targets.
- Collected and disposed of excess stock, defective items or obsolete materials.
- Unpacked, tagged and stocked merchandise for sale on the main floor.
- Documented and secured high value merchandise to maintain proper inventory.
Education
High School Diploma -
Halifax County High School
SOUTH BOSTON, VA05.2016
Skills
- Conducted comprehensive mechanical and electrical troubleshooting to minimize downtime and enhance operational efficiency
- Streamlined work order processing to enhance operational efficiency and support project timelines
- Oversaw data entry operations to enhance accuracy and efficiency Led data analysis initiatives to drive informed decision-making Coordinated with cross-functional teams to optimize data workflows and reporting
- Led project teams through all phases of development to achieve timely and cost-effective results Oversaw project planning and execution to align with strategic objectives Fostered a collaborative environment to drive team performance and accountability
- Managed incident response efforts to ensure rapid resolution of security breaches
- Executed alarm management protocols to enhance safety and response times
- Conducted regular inspections and maintenance tasks to minimize downtime and enhance operational efficiency
- Oversaw vendor partnerships to enhance collaboration and service quality Developed strategies to optimize vendor performance and align with organizational goals Cultivated strong relationships with key suppliers to drive mutual success
Languages
English
Native or Bilingual
Japanese
Elementary
Timeline
Critical Environment Technician
Microsoft
08.2022 - Current
Critical Facility Technician
T5 Data Centers
05.2022 - 08.2022
Facilities Maintenance Supervisor
Augusta Sportswear Brands
02.2020 - 02.2023
CAP Team 2 Associate
Wal-Mart
08.2016 - 02.2020
High School Diploma -
Halifax County High School