Effective Student committed to learning, developing skills in media, marketing and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
13
13
years of professional experience
Work History
Delivery Driver Manager
Fedex Ground
04.2022 - 08.2025
Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Verified validity of vehicle inspection stickers and registrations.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed on-time deliveries by choosing best and most efficient routes.
Loaded truck and properly secured items to prevent damage for deliveries.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Managed customer inquiries and complaints in polite and professional manner.
Created and enforced detailed organization processes to increase quality and service standards.
Campaign Canvasser
Virginia League of Conservation Voters
03.2019 - 11.2021
Collaborated with marketing team to develop promotional materials for canvassing activities.
Interacted with and educated thousands voters in the Hampton Roads area to promote voter registration.
Developed and maintained positive relationships with community members.
Conducted regular surveys and canvassing activities to identify potential customers for products and services.
Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of voters registrating
Met and exceeded daily and weekly sales targets to contribute to overall business success.
Ride Operator
Busch Gardens Williamsburg
06.2012 - 12.2016
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Operated rides and attractions according to written guidelines to reduce injuries.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Fostered communication between ride operators and other amusement park personnel to support operations.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Education
Bachelor of Arts - Journalism And Mass Communication
Virginia Union University
Richmond, VA
12-2025
Skills
Microsoft
Multitasking
Collaboration
Adobe
Problem resolution
Customer relations
Quality assurance
Marketing
Product management
Research and fact-checking
Videography and photography
Content creation
Timeline
Delivery Driver Manager
Fedex Ground
04.2022 - 08.2025
Campaign Canvasser
Virginia League of Conservation Voters
03.2019 - 11.2021
Ride Operator
Busch Gardens Williamsburg
06.2012 - 12.2016
Bachelor of Arts - Journalism And Mass Communication