Bonifacio (Jacqob) Velasquez Ruiz
Virginia Beach
Summary
I speak Spanish and English fluently which has enabled me to engage with a multitude of customers.
I multitask and prioritize quickly things that need to be done.
I'm a quick learner and eager to take on new tasks.
Overview
19
19
years of professional experience
Work History
Server
Las Palmas
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Pre-Loader
UPS
08.2017 - 08.2023
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
- Ensured accurate shipment tracking by diligently scanning and updating package information in the system.
- Contributed to a positive work environment by proactively assisting colleagues during high-volume periods.
Server
La Herradura Mexican Restaurant & Bar
03.2006 - 06.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Escuela Rural Mixta Aldea Canabaj
Huehuetenango Guatemala10-2004
Skills
- Bilingual
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Task prioritization
- Quick Learner
Languages
Spanish
Native or Bilingual
Timeline
Server
Las Palmas
05.2024 - Current
Pre-Loader
UPS
08.2017 - 08.2023
Server
La Herradura Mexican Restaurant & Bar
03.2006 - 06.2019
High School Diploma -
Escuela Rural Mixta Aldea Canabaj
Similar Profiles
Emanuel CardonaEmanuel Cardona
Busboy at Las PalmasBusboy at Las Palmas
Patricia Del RealPatricia Del Real
Waitress/Bartender Supervisor at Las PalmasWaitress/Bartender Supervisor at Las Palmas
Alexander OchoaAlexander Ochoa
Bartender at Las PalmasBartender at Las Palmas
Jana RiddelJana Riddel
Senior Vice President of Sales at Zero Point, Inc. (aquired by TDI, Inc. 2024)Senior Vice President of Sales at Zero Point, Inc. (aquired by TDI, Inc. 2024)
Emma BaggerlyEmma Baggerly
Server at Benny's PizzaServer at Benny's Pizza