Bonnie Gregory
Henrico
Summary
Hardworking and passionate employee seeking to grow within UMIT presenting strong organizational skills eager to secure Home Health Scheduler position. Ready to help team achieve company goals. Willingness to take on added responsibilities to help meet team goals. Eager to contribute to team success through hard work, attention to detail, strong task personalization, and excellent organizational skills. Dedicated professional, skilled in working under pressure, able to adapt to new situations and challenges to best enhance UMIT as a company. Quick learner, possessing basic understanding about managing patient records, scheduling software as well as medical terminology. Clear understanding of job role, responsibilities and training to perform skills needed. Motivated to learn, grow and excel in Home Health.
Overview
10
10
years of professional experience
Work History
Intake Coordinator
UMIT Home Health
02.2023 - Current
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Reduced errors in patient data entry through thorough verification processes and attention to detail.
- Prioritized tasks and managing time effectively.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Promoted higher levels of collaboration between departments via regular meetings and clear communication channels.
- Managed high-volume referrals efficiently, while maintaining strong attention to detail.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Bartender Shift Manager
Bryan Park Bar And Grill
02.2019 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
CNA
UMIT Home Health
08.2022 - 02.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
CNA
Johnston Willis Hospital
08.2014 - 08.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, dementia, hip replacements, stroke, cancer, and many others.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
CNA - Nursing Assistance
Lucy Corr
01.2014
Associates - Nursing Assistance
John Tyler Community College
Chester, VA01.2013
Associates in Business Administration -
Strayer University
Chesterfield, VA01.2006
Skills
- Understanding of privacy, regulations, and patient confidentiality
- Teamwork and Professionalism
- Multi-Line Phone Systems
- Follow-up skills
- Patient confidentiality
- Healthcare industry understanding
- Task Prioritization
- Decision-Making
- Attention to Detail
- Problem-solving abilities
- Customer Service
- Multitasking and Organization Skills
- Reliability and time management
Timeline
Intake Coordinator
UMIT Home Health
02.2023 - Current
CNA
UMIT Home Health
08.2022 - 02.2023
Bartender Shift Manager
Bryan Park Bar And Grill
02.2019 - 08.2023
CNA
Johnston Willis Hospital
08.2014 - 08.2017
CNA - Nursing Assistance
Lucy Corr
Associates - Nursing Assistance
John Tyler Community College
Associates in Business Administration -
Strayer University
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