Bosteya Mahamud
Falls Church
Summary
Dynamic and results-driven professional with expertise in administrative management, financial operations, and team leadership. Proven ability to enhance operational efficiency, develop strategic initiatives, and foster client satisfaction in diverse, fast-paced environments. Seeking to leverage organizational and managerial skills to drive growth and success in a challenging business setting.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
MBF Group Ltd.
05.2020 - 10.2024
- Designed and executed long-term strategies to achieve organizational goals, ensuring operational excellence
- Oversaw day-to-day operations, optimizing quality and performance across departments
- Implemented and maintained the fleet management system (FUMAS24), enhancing operational efficiency
- Directed recruitment, training, and performance evaluation for a multidisciplinary team
- Monitored budgets, financial planning, and resource allocation, achieving cost efficiency
- Ensured compliance with regulatory and industry standards while managing risk mitigation initiatives
Administrator and Finance Assistant
Hass Petroleum
10.2018 - 04.2020
- Managed financial records, including balance sheets, bank statements, payroll, and tax payments
- Coordinated accounts payable/receivable processes, invoices, and client follow-ups
- Supported budget preparation and conducted audits to ensure financial accuracy
- Streamlined administrative operations, including scheduling, supply management, and correspondence
- Organized confidential records, ensuring secure and efficient documentation systems
Psychology Intern
Silver Lining Clinic
07.2018 - 10.2018
- Assisted in patient assessments, documentation, and therapy session preparation
- Conducted research and supported group therapy sessions, enhancing patient outcomes
- Maintained patient records and coordinated appointment schedules
Education
Bachelor of Counseling and Health Psychology -
Ahfad University for Women
01.2017
Skills
- Financial Management & Reporting
- Organizational Leadership
- Strategic Planning & Execution
- Team Collaboration & Development
- Data Analysis & Reporting
- Client Relationship Management
- Customer relationship management
- Team oversight
- Communication skills
- Staff supervision
- Sound judgment
- Safety protocol
- Administrative skills
- Problem resolution
- Staff-retention programs
- Verbal and written communication
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Certification
- Human Resource Management Certificate, 2019
- Proficient in Microsoft Office Suite and FUMAS24
Languages
Arabic
Limited Working
Swahili
Professional Working
English
Full Professional
Timeline
General Manager
MBF Group Ltd.
05.2020 - 10.2024
Administrator and Finance Assistant
Hass Petroleum
10.2018 - 04.2020
Psychology Intern
Silver Lining Clinic
07.2018 - 10.2018
Bachelor of Counseling and Health Psychology -
Ahfad University for Women
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