Bradford Acosta
Blacksburg
Summary
Hardworking and reliable food service manager with experience in staff training/management, food safety/sanitation, cooking, and professional relationships. Committed to optimizing business operations and enhancing customer satisfaction through effective teamwork.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Virginia Tech Dining Services
Blacksburg, VA
08.2024 - Current
- Assisted in managing daily operations between DX, Xpress Lane, FutureBites, and Deet's Place at Dietrick Hall.
- Responsible for up to 30-40 employees at a time.
- Maintained food safety and sanitation standards.
- Maintained the HACCP system and helped create new logs.
- Work as the food efficiency coordinator to improve food preparation and service standards.
- Implemented training programs for new staff to enhance service skills and compliance with safety standards.
- Resolved customer inquiries and complaints effectively, fostering a positive dining experience for patrons.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in the interviewing and hiring process of new employees.
- Created new menus and other items to sell.
Line Cook
Feather Bone Provisions & Assembly
Blacksburg, VA
03.2025 - Current
- Prepared diverse ingredients for daily menu items, enhancing meal presentation and flavor profiles.
- Operated kitchen equipment safely and efficiently, maintaining high standards of cleanliness and organization.
- Collaborated with team members to execute timely meal service during peak hours, ensuring customer satisfaction.
- Trained new staff on food preparation techniques and safety protocols, fostering a collaborative kitchen environment.
- Monitored inventory levels and communicated needs to management, preventing shortages and ensuring smooth operations.
Shift Leader
Virginia Tech Dining Services
Blacksburg, VA
02.2024 - 08.2024
- Supervised daily operations to ensure efficient service delivery and adherence to safety protocols.
- Monitored quality control standards, ensuring compliance with health regulations and customer satisfaction.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Kitchen Manager
Brick House Pizza
Radford, VA
10.2022 - 11.2023
- Supervised daily kitchen operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored staff in food preparation techniques and safety protocols.
- Optimized inventory management processes, reducing waste and improving cost efficiency.
- Developed and implemented menu items based on customer feedback and seasonal ingredients.
- Coordinated with suppliers to maintain consistent stock levels of high-quality ingredients.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Fostered a collaborative team environment, enhancing communication and operational effectiveness.
Shift Leader
Mellow Mushroom
Blacksburg, VA
07.2021 - 10.2022
- Supervised kitchen staff to ensure timely meal preparation and quality standards.
- Developed and implemented efficient workflow processes to enhance kitchen operations.
- Trained and mentored junior cooks in food safety, preparation techniques, and presentation skills.
- Monitored food safety compliance, ensuring adherence to health regulations and guidelines.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Prepared diverse menu items following standardized recipes and presentation guidelines.
Education
Culinary Arts - Baking & Pastry Specialization
Virginia Western Community College
Roanoke, VA05-2027
High School Diploma -
Radford High School
Radford, VA05-2020
Skills
- ServSafe Manager Certification
- ServSafe Alcohol Certification
- Professional Attitude
- Staff Management
- Creativity
- Menu Planning
- Customer Service
- Food Safety/Sanitation
- Organization
Timeline
Line Cook
Feather Bone Provisions & Assembly
03.2025 - Current
Assistant Manager
Virginia Tech Dining Services
08.2024 - Current
Shift Leader
Virginia Tech Dining Services
02.2024 - 08.2024
Kitchen Manager
Brick House Pizza
10.2022 - 11.2023
Shift Leader
Mellow Mushroom
07.2021 - 10.2022
Culinary Arts - Baking & Pastry Specialization
Virginia Western Community College
High School Diploma -
Radford High School