Brady Hamilton
Stephens City
Summary
Dedicated professional with strong customer service skills in fast-paced environments. Experienced in fostering guest satisfaction and team collaboration, ensuring seamless operations and positive dining experiences. Detail-oriented professional experienced in both service and technical roles. Skilled in residential wiring and customer satisfaction, with a track record of training new staff to enhance team performance. Committed to delivering quality service and efficient operations.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Host/Server
Acme Pizzeria
Holly Springs
09.2024 - 05.2025
- Greeted and seated guests promptly, fostering a welcoming environment.
- Took reservations and to-go orders to streamline service and enhance customer experience.
- Set up tables between patrons to reduce wait times and improve guest flow.
- Prepared drinks according to established recipes to maintain quality.
- Filled condiments and napkin containers during downtime to maintain service readiness and support team efficiency.
- Completed cleaning tasks, including sweeping, mopping, vacuuming, and organizing server stations.
- Followed health and safety guidelines in food preparation and serving processes.
Server
Village Square Restaurant
Winchester
09.2023 - 08.2024
- Provided exceptional customer service, fostering increased guest satisfaction during meals.
- Delivered food orders promptly and courteously, contributing to positive dining experiences.
- Trained new servers on service standards, ensuring consistent quality of service.
- Cleaned tables and chairs, preparing dining area for incoming customers.
- Completed cleaning duties, including sweeping, mopping floors, and tidying server stations.
- Followed health and safety guidelines during food preparation and service.
- Arranged place settings with clean tablecloths, napkins, and tableware for guests.
Crew Member
Chick-fil-A
Winchester
01.2021 - 03.2022
- Provided exceptional customer service, enhancing guest satisfaction in a fast-paced environment.
- Served food efficiently, fostering positive guest experiences and repeat visits.
- Collaborated with team to swiftly resolve customer concerns, ensuring timely service.
- Assisted team members with training on menu items and service protocols.
- Prepared food items in accordance with Chick-fil-A standards and recipes.
- Maintained cleanliness and organization of dining area and kitchen spaces.
- Accurately handled cash transactions at the register during peak hours.
Education
Associate of Applied Science - Electrical Systems Technology
Wake Technical Community College
Raleigh, NC08-2026
High School Diploma -
Sherando Highschool
Stephens City, VA06-2024
Skills
Electrical Systems including Residential Wiring, Commercial Wiring, Industrial Wiring, PLCS, Motors and Controls, NEC Codebook (Calculations & References), Transformer Applications, Software for Technicians, and Diagrams and Schematics
Certification
OSHA 10 Certified
Timeline
Host/Server
Acme Pizzeria
09.2024 - 05.2025
Server
Village Square Restaurant
09.2023 - 08.2024
Crew Member
Chick-fil-A
01.2021 - 03.2022
Associate of Applied Science - Electrical Systems Technology
Wake Technical Community College
High School Diploma -
Sherando Highschool