Brailey Eastham
Hampton
Summary
Results-driven professional with experience in hospitality and team support. Skilled in problem-solving and performance improvement, contributing to streamlined operations and heightened guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Military Deli Bakery Services Shift Lead
MDBS
Hampton, VA
04.2024 - Current
- Assisted in maintaining cleanliness and organization of work area.
- Supported team by learning safety protocols and operational procedures.
- Interacted with customers to promote positive service experiences and foster loyalty.
- Collaborated with colleagues to streamline daily tasks and workflows.
In-Room Dining Attendant
The Chamberlin
Hampton, VA
07.2022 - 03.2024
- Delivered efficient in-room dining service, ensuring timely and accurate order fulfillment.
- Maintained cleanliness and organization of dining areas, enhancing guest experience.
- Assisted guests with menu selections, providing recommendations to improve satisfaction.
- Processed payments accurately, handling cash and credit transactions securely.
- Attentive to special needs of residents including: mobility deficits, memory impairment, etc.
Education
High School Diploma -
Hampton High School
Hampton, VASkills
- Customer service focus
- Workforce development
- Hospitality
- Flexible schedule
- Team motivation
- Conflict resolution
- Sales proficiency
- Performance improvement
- Inventory management
- Problem-solving
Certification
ServSafe
Languages
English
Full Professional
Timeline
Military Deli Bakery Services Shift Lead
MDBS
04.2024 - Current
In-Room Dining Attendant
The Chamberlin
07.2022 - 03.2024
High School Diploma -
Hampton High School