Brandie Baldwin
Big Stone Gap
Summary
Reliable Food Service Worker experienced in food preparation and customer service. Established rapport with clients through effective communication and teamwork, contributing to customer satisfaction and business growth. Motivated to enhance operational success while maintaining high standards in food handling procedures.
Overview
1
1
Certification
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Food Service Worker
Southwest Firehouse Cafe
Big Stone Gap
02.2026 - 05.2026
- Prepared meals according to established recipes and safety guidelines.
- Maintained cleanliness and organization of food preparation areas.
- Assisted customers with menu selections and food recommendations.
- Provided friendly customer service in a fast-paced environment.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Set up, restocked and cleaned dining areas.
Inside Maintenance Worker
Unit #13
Chesterfield
11.2025 - 01.2026
- Performed routine maintenance on building systems and equipment.
- Conducted inspections to identify safety hazards and maintenance needs.
- Assisted in repairs of plumbing, electrical, and HVAC systems.
Staff Dining Hall Worker
Unit #13
Chesterfield
03.2024 - 07.2025
- Served meals and beverages to staff members in a fast-paced dining environment.
- Maintained cleanliness and organization of dining hall areas during shifts.
- Assisted in food preparation and presentation for daily dining services.
- Came up with daily menu to serve.
- Supported inventory management by restocking supplies as needed.
- Monitored food quality and freshness, reporting any issues to supervisors.
- Organized buffet line according to health regulations and safety standards.
- Performed daily cleaning tasks such as sweeping floors and wiping down surfaces.
- Greeted and welcomed customers to the dining hall.
- Adhered to all health department regulations regarding food preparation and storage.
Education
Commercial Foods Certification - Culinary Arts (Commercial Foods)
CVCU #13
Chesterfield, VA 10.2023 - 03.2025
Medical Assistant (MA) -
North Florida Institute
Jacksonville , FL 03.2003 - 07.2004
Skills
- Customer Service
- Inventory management
- Food preparation
- Team collaboration
- Quality assurance
- Communication skills
- Problem resolution
- Attention to detail
- Organizational skills
- Fast-paced environment
- Adaptability and flexibility
- Technical troubleshooting
- Customer satisfaction measurement
- Microsoft Excel
- Tracking complaints
- Adaptive team player
- Order processing
- Food safety practices
- Cash handling
- Customer food service
Certification
- Commonwealth of Virginia certificate in Commercial Foods.
- Flagger License in the state of Virginia
Accomplishments
- Rising Star award in Commercial Foods
Timeline
Food Service Worker
Southwest Firehouse Cafe
02.2026 - 05.2026
Inside Maintenance Worker
Unit #13
11.2025 - 01.2026
Staff Dining Hall Worker
Unit #13
03.2024 - 07.2025
Commercial Foods Certification - Culinary Arts (Commercial Foods)
CVCU #13
10.2023 - 03.2025
Medical Assistant (MA) -
North Florida Institute
03.2003 - 07.2004