brandon dodson
Bedford
Summary
Dynamic and results-driven professional with extensive experience as a Lead Driver at Performance Foodservice. Recognized for enhancing customer satisfaction through timely deliveries and strong communication skills. Proven ability in delivery planning and team leadership, consistently achieving on-time performance while maintaining a clean driving record and promoting safety standards. Winner of lead driver of the year in 2023, winner of local truck rodeo in 2019. Driven in the field of sales to enhance relationships with customers.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Driver
Performance Foodservice
08.2017 - Current
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
- Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
- Assisted in recruitment efforts by identifying top talent within the driver pool and recommending candidates for promotions or additional responsibilities.
- Maintained a clean driving record, adhering to all safety regulations and company policies.
- Served as an ambassador for the company brand during interactions with customers, vendors, and members of the public while on the road.
- Conducted thorough pre-and post-trip inspections to identify any potential issues and ensure safe operation of the vehicle.
- Leveraged strong interpersonal skills when resolving conflicts among team members or addressing client concerns promptly and professionally.
- Monitored inventory levels throughout delivery process; communicated discrepancies quickly to minimize losses.
- Collaborated with management to develop improved scheduling procedures that reduced downtime between assignments.
- Developed comprehensive knowledge of industry trends, staying abreast of emerging technologies that could improve transportation efficiencies within the organization.
- Drove safely in various weather and road conditions to avoid accidents.
- Delivered goods and products to customer on time and in excellent condition.
Driver
Quickway
10.2010 - 08.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Salesperson
Century Beverage
07.2009 - 09.2011
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Route Sales Driver
LE Litchford (Budweiser)
03.2007 - 07.2008
- Drove team revenue totals by bringing in top sales numbers.
- Successfully managed customer accounts, ensuring accurate billing and timely payments were received.
- Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.
- Increased sales volume by effectively managing a daily route and maintaining strong relationships with customers.
- Fostered positive working relationships among team members, contributing to a supportive environment focused on continuous improvement.
- Ensured optimal product freshness through careful rotation of stock and monitoring expiration dates during deliveries.
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
- Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
- Achieved consistent on-time deliveries by efficiently planning and organizing routes based on customer needs.
- Actively participated in regular meetings, sharing insights gleaned from field experience that helped inform company-wide strategies and goals.
- Adhered to company policies while representing the organization professionally at all times during interactions with customers and peers.
- Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.
Route Driver
Coca Cola Bottling Co Consolidated
03.2005 - 05.2007
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
Education
Diploma -
Jefferson Forest High School
Forest, VA06.2002
Skills
- Delivery planning
- Adaptable Decision-making
- Strong communication skills
- Professionalism and punctuality
- Logbook management
- Efficient multitasking
- Vehicle maintenance knowledge
- Team leadership qualities
- Defensive driving
- Accident prevention strategies
- Load securing proficiency
- Physical fitness maintenance
- Critical thinking aptitude
- Fuel efficiency practices
- Interpersonal relationship building
- Emergency response preparedness
Accomplishments
Lead driver of the year 2023
Rodeo winner 2019
Pace trained/trainer
Smith system trained
Multiple contest winner (displays and sales for Budweiser)
Affiliations
Moose Member
Certification
Pace training
Class a cdl
Timeline
Lead Driver
Performance Foodservice
08.2017 - Current
Driver
Quickway
10.2010 - 08.2017
Salesperson
Century Beverage
07.2009 - 09.2011
Route Sales Driver
LE Litchford (Budweiser)
03.2007 - 07.2008
Route Driver
Coca Cola Bottling Co Consolidated
03.2005 - 05.2007
Diploma -
Jefferson Forest High School
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