Brandon Rainey
Sandston
Summary
Dynamic professional with extensive experience at Costco, excelling in customer service and technical assistance. Proven ability in delivery scheduling and inventory management, ensuring optimal product functionality and customer satisfaction. Adept at problem-solving and fostering team collaboration, consistently maintaining safety compliance and enhancing operational efficiency.
Overview
15
15
years of professional experience
Work History
Independent Contractor
Costco
Richmond
01.2017 - Current
- Scheduling daily deliveries to transport new merchandise, installation of new and removal of outdated merchandise, ensuring functionality, and instructing customers on the use of the product, verifying customer satisfaction with completed requisitions, and handling customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Provided technical assistance to clients in using products or services.
- Maintained positive working relationship with fellow staff and management.
Overnight Stocker
Walmart
Richmond
05.2015 - 01.2017
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Identified and quickly handled spill clean-up.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Assisted customers in locating desired items throughout the store.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Maintained an orderly appearance at all times throughout the store.
Crew Team Member
McDonald's
Richmond
06.2010 - 04.2015
- Operated kitchen equipment safely and efficiently.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Restocked items on shelves as needed.
- Scrubbed and polished counters to remove debris and food.
- Replenished inventory levels when necessary.
- Prepared sandwiches and drinks for customers according to their specifications.
- Followed all safety regulations while operating machinery or handling chemicals.
- Inspected equipment for proper functioning prior to use.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Provided training and guidance to new team members.
Education
High School Diploma -
Armstrong High School
Richmond, VA06-2011
Skills
- Customer service
- Technical assistance
- Inventory management
- Product installation
- Delivery scheduling
- Safety compliance
- Supply restocking
- Team collaboration
- Problem-solving aptitude
- Multitasking and organization
References
References available upon request.
Timeline
Independent Contractor
Costco
01.2017 - Current
Overnight Stocker
Walmart
05.2015 - 01.2017
Crew Team Member
McDonald's
06.2010 - 04.2015
High School Diploma -
Armstrong High School
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