Brandon Trent
Danville
Summary
Dynamic and results-oriented professional with extensive experience at Wal-Mart Neighborhood Market, excelling in customer service and asset protection. Demonstrated ability to enhance team performance and drive sales growth through effective relationship building and strategic planning. Skilled in cash handling accuracy and conflict resolution, consistently achieving and surpassing sales targets.
Overview
21
21
years of professional experience
Work History
Sales Associate
Wal-Mart Neighborhood Market
12.2021 - 12.2024
- Engaged customers through well-organized displays and shelves.
- Maintained strict adherence to company cash handling procedures.
- Forged strong connections with clients to drive sustained patronage.
- Managed returns, exchanges and refunds in accordance with store policy.
Asset Protection Manager
Wal-Mart Neighborhood Market
02.2018 - 12.2021
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Maintained business records to ensure compliance with directives and laws from multiple state and Federal agencies, including but not limited to the EPA and FDA
- Worked in an ever changing environment that required strict attention to detail and flexibility in availability
Sales Associate
Wal-Mart Supercenter
05.2004 - 02.2018
Education
High School Diploma -
George Washington High School
Danville06.2003
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Cash handling accuracy
- Client service
- Conflict resolution
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Professional demeanor
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Sales training
- Payment processing
- Strategic planning
- Sales development
- Building rapport
- Policy and procedure adherence
- Product recommendations
- Brand promotion
- Relationship selling
Timeline
Sales Associate
Wal-Mart Neighborhood Market
12.2021 - 12.2024
Asset Protection Manager
Wal-Mart Neighborhood Market
02.2018 - 12.2021
Sales Associate
Wal-Mart Supercenter
05.2004 - 02.2018
High School Diploma -
George Washington High School
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