Brandon T. Villanueva
Virginia Beach
Summary
Dependable and hardworking professional actively pursuing a Customs and Border Protection Officer position, offering innovative problem-solving abilities and strong interpersonal skills. Extensive experience in security protocols, conflict resolution, and regulation enforcement ensures a robust approach to maintaining national safety. Effective communication and strategic planning consistently uphold high safety standards while fostering collaboration within diverse teams. A proven track record of adaptability and teamwork under dynamic conditions demonstrates readiness to meet the challenges of protecting the nation's borders.
Overview
19
19
years of professional experience
Work History
Master-At-Arms
US NAVY
10.2022 - Current
- Master-at-Arms, working full-time Active Duty Navy Military Police at Naval Station Norfolk. Qualified patrolman and antiterrorism force protection.
- Enforced security protocols to ensure safety of personnel and assets.
- Conducted investigations into incidents, analyzing evidence for actionable insights.
- Trained new personnel on security procedures and emergency response techniques.
- Collaborated with law enforcement agencies to enhance community safety initiatives.
- Managed access control systems, monitoring entry points for unauthorized access.
- Led security operations during high-stakes events, ensuring compliance with regulations.
Diesel Mechanic
Penske Trucking
10.2021 - 10.2022
- I held the position of diesel mechanic, performing minor repairs and maintenance on multiple trucks and vehicles.
Mechanic
Greyhound Bus Lines
07.2018 - 03.2020
- I held the position of Mechanic working on Greyhound buses at the Brownsville refurbishment plant. I also do construction work on the building itself.
Express Service Technician
Gillman Honda of San Benito
04.2016 - 07.2018
- I held the position of Express Service Technician. I work on customer vehicles, perform minor repairs, warranty work, and preventative maintenance. I work with other technicians to get vehicles repaired and ready in a timely manner.
Advanced Express Lube Technician
Tom Benson Honda Imports
09.2013 - 03.2016
- I held the position of Advanced Express Lube Technician where I was trained to perform 27 multipoint inspections, perform state inspections, mount and dismount tires, preform four wheel alignments, resurface rotors and replace brake pads and other preventative maintenance on vehicles and minor repairs.
Registrar
Methodist Specialty and Transplant Hospital
07.2011 - 08.2013
- Worked as a Registrar in the Emergency Room. Responsible for registering patients to be seen in the ER as well as the hospital itself. I verified insurance, collected information from patients for billing. Other duties included light ER Tech work such as cleaning and making beds, and patient transportation. I worked with a small team that I would manage when necessary. I was also responsible for training new employees.
Telephone Banker
JP Morgan Chase
07.2010 - 12.2010
- Worked Full time as a Telephone Banker. I was responsible for handling customer bank accounts, personal banking data, providing excellent customer service and developed great problem solving skills. Also gained sales experience.
Customer Service
Bill Miller's BBQ
10.2009 - 02.2010
- Worked every day after school. I was responsible for keeping the restaurant clean. Co-Managed food deliveries. Developed Customer Service skills.
Customer Service
Wash Tub Car Care Center
11.2007 - 03.2009
- Worked every day after school, developed customer service skills. handled any and all customer complaints.
Customer Service
Car Vel Skate Center
06.2006 - 06.2007
- Acquired job skills in customer services.
Education
Diploma - Dual English, Pre-AP Chemistry, Honors Anatomy and Physiology
John Marshall High School
06.2009
Skills
- Adaptability
- Outstanding team player
- Proficient multitasker
- Microsoft works
- Conflict Resolution
- Advanced marksmanship
Timeline
Master-At-Arms
US NAVY
10.2022 - Current
Diesel Mechanic
Penske Trucking
10.2021 - 10.2022
Mechanic
Greyhound Bus Lines
07.2018 - 03.2020
Express Service Technician
Gillman Honda of San Benito
04.2016 - 07.2018
Advanced Express Lube Technician
Tom Benson Honda Imports
09.2013 - 03.2016
Registrar
Methodist Specialty and Transplant Hospital
07.2011 - 08.2013
Telephone Banker
JP Morgan Chase
07.2010 - 12.2010
Customer Service
Bill Miller's BBQ
10.2009 - 02.2010
Customer Service
Wash Tub Car Care Center
11.2007 - 03.2009
Customer Service
Car Vel Skate Center
06.2006 - 06.2007
Diploma - Dual English, Pre-AP Chemistry, Honors Anatomy and Physiology
John Marshall High School