Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brandon Vasquez

Newport News

Summary

Professional & Personal Achievements

  • Grew into a confident and capable leader through hands-on experience managing fast-paced teams, coaching peers, and maintaining high standards under pressure.
  • Demonstrated consistent self-improvement, actively taking on new challenges to become a more dependable, focused, and accountable team member and role model.
  • Overcame significant physical and mental hurdles, achieving demanding physical goals that required discipline, endurance, and a growth mindset — qualities directly applicable to high-intensity roles like ramp operations.
  • Earned trust and respect from peers and management by showing up consistently, handling responsibility with integrity, and modeling a strong work ethic.
  • Developed emotional resilience and conflict resolution skills, learning how to lead under stress, de-escalate tense situations, and maintain professionalism in all environments.

Overview

2021
2021
years of professional experience

Work History

As an Assistant General Manager (AGM) at Taco Bell, I play a critical leadership role in ensuring the smooth day-to-day operations of the restaurant. I act as the right hand to the General Manager where I support staff, oversee operational tasks, and ensure high standards in food quality, customer service, and cleanliness. My focus is driving results through leadership, accountability, and a hands-on approach.

Cashier

Rite Aid
01.2019 - 04.2020

As a Cashier at Rite Aid, I was responsible for delivering prompt, courteous customer service while efficiently handling transactions and supporting daily store operations. My role included operating the cash register, processing sales, returns, and exchanges, and ensuring that customers have a smooth and positive checkout experience.

In addition to front-end duties, I assisted with maintaining merchandise displays, restocking shelves, and keeping the checkout area clean and organized. I help enforce store policies, verify prescriptions when needed (under pharmacist supervision), and direct customers to appropriate departments or services.

Bicycle Mechanic

Contes Bikeshop
03.2019 - 09.2019

As a skilled Bike Mechanic, I specialized in the inspection, repair, and maintenance of a wide range of bicycles including road, mountain, hybrid, and e-bikes. My responsibilities included diagnosing mechanical issues, performing precise repairs, assembling new bikes to manufacturer specifications, and ensuring every bike is safe, efficient, and road-ready!

Education

High School Diploma - N/A

Penn Foster Online High School
925 Oak St, Scranton, PA 18508
08.2018

Skills

  • Strong Leadership Experience: Supervised teams of 10 employees per shift, ensuring operational efficiency, employee accountability, and strong communication in a fast-paced environment
  • Time Management Under Pressure: Consistently met time-sensitive goals under high volume — including drive-thru, mobile, and dine-in orders — requiring constant prioritization and multitasking
  • Team Coordination & Communication: Acted as liaison between General Manager and team; communicated shift changes, safety protocols, and task delegation clearly and effectively
  • Operational Safety & Compliance: Maintained strict adherence to food safety and store safety policies; trained team members in proper procedures and responded to emergency issues
  • Attention to Detail: Monitored and adjusted labor hours, inventory levels, and shift needs in real time to align with performance metrics — an essential skill for time-critical ramp operations
  • Physical Endurance & Dependability: Demonstrated reliability and physical stamina by consistently working long, high-demand shifts that required constant movement, lifting, and multitasking
  • Customer-Facing Professionalism: Maintained composure under pressure while resolving customer complaints, often acting as the first point of contact for escalations
  • Adaptability in Fast-Paced Environments: Thrived in unpredictable environments that required real-time adjustments — directly transferable to dynamic airfield operations

Accomplishments

  • Successfully planned and executed a solo two-week trip to Japan, demonstrating independence, logistical planning, and the ability to navigate unfamiliar environments confidently.
  • Adapted quickly to new cultural and linguistic settings, reinforcing problem-solving skills, situational awareness, and emotional intelligence — crucial for high-pressure, fast-moving workplaces.

Timeline

Bicycle Mechanic

Contes Bikeshop
03.2019 - 09.2019

Cashier

Rite Aid
01.2019 - 04.2020

High School Diploma - N/A

Penn Foster Online High School
Brandon Vasquez