Brandon Wallace
Richmond,VA
Summary
Dynamic Low Voltage Technician with proven ability to enhance customer satisfaction through clear communication and effective issue diagnosis. Skilled in access control systems and staff training, consistently meeting deadlines while ensuring high-quality standards and safety protocols.
Experienced with installing and maintaining low voltage systems, including security, communication, and control devices. Utilizes effective troubleshooting techniques to ensure system reliability and performance. Knowledge of industry standards and best practices to deliver high-quality technical solutions.
Overview
13
13
years of professional experience
Work History
Low Voltage Technician
Ameritone Inc
11.2016 - Current
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Demonstrated system use, maintenance and care to customers.
- Assisted in training new hires on company policies, procedures, safety protocols for efficient integration into the workforce.
- Demonstrated reliability as a team member by consistently meeting deadlines without compromising quality standards.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Increased customer satisfaction with professional communication skills when explaining technical information clearly.
- Safeguarded clients'' property during installations by adhering to best practices for cleanliness and damage prevention.
- Supported team members in completing projects successfully through effective collaboration and knowledge sharing.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
- Installed advanced detection devices such as smoke detectors, heat sensors, and manual pull stations in line with industry best practices and established safety standards.
- Reduced the risk of fire incidents through diligent evaluation of alarm system installations, maintenance, and repairs.
- Upgraded outdated access control systems to more advanced technology, enhancing overall security effectiveness.
- Conducted site surveys to determine optimal placement of access control devices, maximizing coverage and security effectiveness.
- Enabled smooth transitions between legacy systems by carefully planning migration processes while minimizing downtime.
Electrical Apprentice
S&S Electrical
10.2015 - 04.2016
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
Hose Assembler
AFP Industries
06.2012 - 08.2015
- Implemented quality control measures by conducting regular audits of completed assemblies, identifying areas for improvement or rework as necessary.
- Maintained organized workstations to optimize productivity and minimize downtime in the assembly line.
- Consistently met deadlines by prioritizing tasks effectively and working diligently under pressure.
- Trained new employees in proper hose assembly techniques, fostering a skilled and efficient workforce.
- Contributed to a safe work environment by adhering to safety protocols while operating machinery during hose assemblies.
- Managed inventory of assembly materials, ensuring availability for seamless production flow.
Education
High School Diploma -
Hermitage High School
Henrico, VA05-2012
Skills
- Low voltage systems expertise
- Access control systems
- Network troubleshooting
- Fire and security alarm installations
- Written and verbal communication
- IP networking
- Issue diagnosis
- Staff training
- CCTV installation
- Audio-visual systems
- Telecommunications infrastructure
- Security and fire alarm maintenance
- Network cabling installation
Timeline
Low Voltage Technician
Ameritone Inc
11.2016 - Current
Electrical Apprentice
S&S Electrical
10.2015 - 04.2016
Hose Assembler
AFP Industries
06.2012 - 08.2015
High School Diploma -
Hermitage High School
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