Brandon Walls
Chilhowie,VA
Overview
11
11
years of professional experience
Work History
Sales Associate
Home Depot
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Line Assembler
Utility Trailer
10.2019 - 07.2021
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed skilled work using electrical, hydraulic and air-activated hand tools.
- Removed imperfections in component pieces and finished work.
Correctional Officer
Southwest Virginia Regional Jail Authority
02.2019 - 08.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Stocking Associate
Walmart
12.2016 - 02.2019
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Cashier
Food City
08.2013 - 11.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Science - Criminal Justice
Virginia Highlands Community College
Abingdon, VA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Multi-tasking strength
Timeline
Sales Associate
Home Depot
08.2021 - Current
Line Assembler
Utility Trailer
10.2019 - 07.2021
Correctional Officer
Southwest Virginia Regional Jail Authority
02.2019 - 08.2019
Stocking Associate
Walmart
12.2016 - 02.2019
Cashier
Food City
08.2013 - 11.2016
Associate of Science - Criminal Justice
Virginia Highlands Community College