Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Cox

Portsmouth

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests. Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

6
6
years of professional experience

Work History

Crew member

Wendys Restaurant
Portsmouth
06.2025 - Current
  • Prepared food items according to company recipes and safety standards.
  • Provided excellent customer service during high-volume dining periods.
  • Operated kitchen equipment, including fryers and grills, with care and attention.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Handled cash transactions accurately at the register with attention to detail.
  • Assisted in training new crew members on operational procedures and customer service.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Served food quickly for positive guest experiences.
  • Stocked supplies and ingredients to support kitchen operations effectively.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Took orders from patrons and input selections into store computer system.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Packed fast food products in approved containers, cups, and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Presented orders to guests within anticipated service times.
  • Adhered to health department regulations regarding food handling procedures.
  • Checked expiration dates on all products before serving them to customers.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Maintained an organized work area to ensure efficient operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.

Crew Member

McDonald's Restaurant
Hampton
05.2021 - 01.2022
  • Prepared and served food items following safety and quality standards.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness of dining area and kitchen equipment consistently.
  • Restocked supplies and ingredients to support kitchen operations effectively.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Addressed customer inquiries and resolved issues promptly with a positive attitude.
  • Followed company policies for food safety and sanitation practices diligently.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Took orders from patrons and input selections into store computer system.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Packed fast food products in approved containers, cups, and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Upheld high standards of productivity and quality in operations.
  • Presented orders to guests within anticipated service times.
  • Adhered to health department regulations regarding food handling procedures.
  • Checked expiration dates on all products before serving them to customers.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Maintained an organized work area to ensure efficient operations.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.

Food Production Worker

HighLiner Foods
Newport News
09.2020 - 01.2021
  • Operated machinery for processing seafood products efficiently.
  • Followed safety protocols to maintain a secure working environment.
  • Prepared ingredients for production lines in a timely manner.
  • Inspected products for quality and compliance with standards.
  • Cleaned and sanitized work areas to meet hygiene regulations.
  • Monitored equipment performance and reported issues promptly.
  • Worked collaboratively with other team members in a fast-paced environment.
  • Followed all safety protocols in the production area.
  • Cleaned and sanitized work areas and equipment to meet health standards.
  • Operated machinery to process, package, and store food products.
  • Labeled finished product containers with required information.
  • Weighed out portions of ingredients for each recipe batch.
  • Prepared and built food items according to standardized recipes and directions.
  • Complied with all company policies regarding safety and sanitation regulations.
  • Maintained production records, including batch numbers and quantities produced.
  • Transported finished goods from the production area to designated storage areas.
  • Monitored stock levels of supplies used in production processes.
  • Received and inspected incoming food products for quality assurance.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Assisted with unloading shipments of ingredients as needed.
  • Ensured that all equipment was working properly before use.
  • Set up work stations, prep tables, service counters and steam tables.
  • Inspected outgoing orders for accuracy against customer specifications.
  • Organized inventory shelves according to established procedures.
  • Restocked packaging materials as needed throughout shift.
  • Adjusted machine settings based on product specifications.
  • Processed orders quickly and accurately according to customer specifications.
  • Set up, loaded and ran food processing equipment according to specifications for weight and ingredient mixtures.
  • Kept working environment clean and well-organized to promote efficiency and minimize waste.
  • Activated agitators for stirring ingredients together and shut machines off at correct times to prevent over mixing.
  • Regulated gauges and controls to monitor food prep pressure, flow rate and temperature.

Housekeeper

Studio 6 Extended Stay
Hampton
07.2019 - 04.2020
  • Cleaned guest rooms, ensuring high standards of cleanliness and hygiene.
  • Restocked supplies, maintaining inventory levels for guest amenities.
  • Reported maintenance issues to management for prompt resolution.
  • Managed laundry services, ensuring fresh linens and towels were available.
  • Assisted guests with inquiries to enhance their stay experience.
  • Organized cleaning schedules to efficiently meet room turnover demands.
  • Collaborated with team members to maintain a positive work environment.
  • Followed safety protocols to ensure a safe cleaning process throughout the facility.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Provided information about hotel services upon request from guests.
  • Organized closets with hangers for guests' clothing items.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Swept and damp-mopped private stairways and hallways.
  • Communicated with maintenance team on damages to repair.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Sorted and counted linens and organized in storage areas.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.

Education

GED -

Lincoln Heights Academy
Charlotte, NC

Skills

  • Food safety
  • Cash handling
  • Kitchen operations
  • Customer service
  • Inventory management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Problem solving
  • Organizational skills
  • Adaptability and flexibility
  • Quality assurance
  • Time management

Timeline

Crew member

Wendys Restaurant
06.2025 - Current

Crew Member

McDonald's Restaurant
05.2021 - 01.2022

Food Production Worker

HighLiner Foods
09.2020 - 01.2021

Housekeeper

Studio 6 Extended Stay
07.2019 - 04.2020

GED -

Lincoln Heights Academy

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Breanna Cox