Dynamic Store Associate with proven expertise at Southwest Regional Recreation Authority, excelling in e-commerce and customer service. Skilled in financial reconciliations and order fulfillment, I enhance operational efficiency and customer satisfaction. Recognized for attention to detail and cash handling accuracy, I drive strategic planning through insightful sales data analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate /Commerce Specialist
Southwest Regional Recreation Authority
10.2022 - Current
Oversee daily operations of the Shopify e-commerce platform, including order processing.
Monitor and analyze sales data and performance reports.
Manage citation invoices, ensuring timely and accurate processing of incoming and outgoing payments
Coordinate order fulfillment and logistics to maintain accuracy and customer satisfaction
Represent the company at events, assisting with planning, setup, and customer engagement
Answer and direct incoming phone calls, providing professional and helpful support to customers and partners.
Maintain organized workflows to support smooth day-to-day operations across multiple departments
Previously have:
Conducted financial reconciliations to maintain accurate financial records
Assist with grant management, including documentation, compliance, and reporting