Breanna Wing

• Trained staff on best practices to enhance service delivery.
• Increased customer satisfaction with streamlined service procedures.
• Conducted performance reviews to support employee development.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

I was in training to be a combat medic. I made it through the entire academic area with fling colors, but had a health crisis that affected my afpt scores (my physical abilities)