Brenda Henley

• Supported classroom management by organizing instructional resources and maintaining a conducive learning environment.
• Implemented effective teaching strategies tailored to diverse learning styles.
• Provided one-on-one assistance to students, fostering understanding of complex concepts and promoting academic success.
• Taught Basic Life Support, CPR and First Aid in Health Educators, Inc. classrooms, healthcare providers offices, business offices, manufacturing plants, and schools.

As a Customer Service Representative for Commonwealth of Virginia accounts, I communicated with customers at State Agencies to determine their telecommunications needs, initiated orders for service and maintained correct billing. I also worked in Customer Billing as an Office Manager; served on the Community Relations Team; and was Editor of two newsletters.