Brenda Phillips
Sumerduck
Summary
I am a Clinical Care Coordinator with extensive experience in critical care, ICU and rapid response nursing, and case management in the Mary Washington Hospital System.
I am skilled in critical thinking, ensuring optimal care delivery and enhanced patient outcomes across diverse healthcare settings.
Overview
17
17
years of professional experience
Work History
Clinical Care Coordinator
Stafford Hospital Center
02.2025 - Current
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
- Reduced hospital readmission rates through effective discharge planning and coordination of post-acute care services.
- Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
Rapid Response Nurse
Stafford Hospital Center
09.2020 - 02.2025
- Delivered compassionate care to patients of diverse ages, backgrounds, and medical needs in the fast-paced emergency department setting.
- Responded effectively to rapidly changing situations by adapting treatment plans as necessary for optimal patient outcomes.
- Administered medications and treatments as prescribed by physicians.
- Assisted physicians with bedside procedures such as intubations, central line placements, and lumbar punctures to ensure optimal patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex patients.
- Served as a preceptor for new nursing staff, providing guidance and support during their orientation period.
- Contributed to the development of evidence-based nursing practice through participation in continuous education opportunities and professional organizations.
- Closely monitored critical patients requiring continuous observation or frequent intervention due to unstable conditions.
- Provided emotional support to patients and families during difficult experiences while maintaining professional boundaries.
- Provided on-going education to patients regarding their medical conditions, diagnostic tests, procedures, medications, and preventive measures.
- Enhanced teamwork among staff through clear communication and collaboration in high-stress situations.
- Maintained accurate documentation of patient assessments, treatments, interventions, responses, and dispositions using electronic health records systems.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
ICU Nurse
Stafford Hospital Center
01.2013 - 09.2020
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Administered medications safely and effectively, following established protocols and guidelines for dosage calculations and administration techniques.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
- Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient recovery.
- Facilitated smooth patient transfers between units by collaborating with other healthcare professionals, ensuring continuity of care throughout the hospital stay.
- Served as a liaison between physicians, family members, and patients on complex end-of-life decisions within the intensive care unit.
- Coordinated timely responses to rapid response calls within the hospital facility leading to quicker intervention strategies for deteriorating patients.
- Provided emotional support to patients'' families while maintaining open lines of communication regarding treatment plans and progress updates.
Cardiac Stepdown Registered Nurse
Mary Washington Hospital
05.2008 - 01.2013
- Handled a high volume of complex patients by prioritizing tasks and effectively delegating responsibilities to other team members, resulting in efficient patient care.
- Reduced complications post-surgery through diligent assessment, intervention, and timely communication with the interdisciplinary team.
- Served as an effective liaison between physicians, other healthcare providers, patients, and family members while coordinating optimal care planning efforts for each patient''s unique situation.
- Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
- Skillfully managed acute symptoms presented by patients experiencing chest pain or dysrhythmias, resulting in prompt medical intervention when necessary.
- Collaborated closely with interdisciplinary healthcare teams during daily rounds for discussing patient cases and treatment plans that ensured continuity of care throughout hospital stays.
- Contributed to a high standard of care through ongoing professional development and staying current on best practices in cardiac nursing.
- Changed dressings, cleaned wounds and monitored vital signs of up to five patients concurrently with focus on quality care.
Education
Bachelor of Science - Nursing Science
University of Mary Washington
Fredericksburg, VA06-2022
Skills
- Patient vital signs assessment
- Multidisciplinary team collaboration
- HIPAA compliance
- Patient safety
- Patient education
- Accurate clinical documentation
- Comprehensive physical assessment
- Collaborative care planning
- Case management
- Interdisciplinary collaboration
- Multitasking
- Critical thinking
Timeline
Clinical Care Coordinator
Stafford Hospital Center
02.2025 - Current
Rapid Response Nurse
Stafford Hospital Center
09.2020 - 02.2025
ICU Nurse
Stafford Hospital Center
01.2013 - 09.2020
Cardiac Stepdown Registered Nurse
Mary Washington Hospital
05.2008 - 01.2013
Bachelor of Science - Nursing Science
University of Mary Washington
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