Dedicated and dependable professional with a strong background in customer service, retail sales, and animal care. Proven ability to connect with clients, ensure safety, and provide exceptional service in fast-paced environments. Currently pursuing a double major in Biology and Animal Science, with a passion for animal welfare and veterinary care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate / Pet Care Specialist
PetSmart
Washington County, VA
08.2022 - 06.2025
Provide excellent customer service by assisting pet parents with product selection and pet care guidance.
Ensure the health and safety of all in-store animals, administering basic medical care and monitoring for signs of illness.
Educate customers on pet nutrition, habitats, and grooming, offering personalized solutions for long-term pet wellness.
Maintain clean, safe, and organized pet habitats according to company standards.
Manage inventory tasks including receiving shipments and restocking shelves.
Assisted customers in selecting appropriate pet products and services.
Maintained cleanliness and organization of sales floor and product displays.
Retail Sales Associate
Levi Strauss & Co.
Woodbridge, VA
12.2020 - 01.2022
Delivered outstanding customer experiences by offering knowledgeable product recommendations and personalized assistance.
Boosted store sales through suggestive selling and engaging merchandising techniques.
Managed cash register operations including returns, exchanges, and daily sales.
Assisted with visual merchandising and inventory restocking.
Upheld cleanliness and presentation of sales floor and fitting rooms.
Assisted customers with product selection, enhancing overall shopping experience.
Maintained inventory accuracy through regular stock checks and replenishment.
Lifeguard
Salem City Recreation
Woodbridge, VA
12.2019 - 04.2020
Monitored aquatic areas to prevent accidents and respond quickly to emergencies.
Enforced facility safety rules and provided first aid when needed.
Supervised swim lessons and team practices with a focus on swimmer development and safety.
Maintained cleanliness of pool area and locker rooms.
Monitored pool area to ensure safety of all patrons during operational hours.
Conducted regular safety drills and emergency response training for staff.
Lifeguard (Seasonal)
SplashDown Waterpark
Manassas, VA
05.2019 - 08.2019
Ensured guest safety by actively monitoring water activities and enforcing park rules.
Responded swiftly to emergency situations and administered first aid as necessary.
Promoted a safe and welcoming environment for all guests.
Contributed to daily maintenance and cleanliness of the waterpark facilities.
Monitored pool areas to ensure guest safety and compliance with all safety regulations.
Responded swiftly to emergencies, performing first aid and CPR as needed.
Veterinary Assistant
Columbia Pike Animal Hospital
Annandale, VA
07.2025 - Current
Assisted veterinarians and technicians during exams, treatments, and surgical procedures