Dedicated and adaptable student with a proactive attitude and the ability to learn quickly. Strong work ethic and exceptional communication and interpersonal skills. Eager to contribute to a dynamic team, expand work experience, and support organizational goals.
Overview
4
4
years of professional experience
Work History
Smithsonian Enterprises Associate
Natl. Museum of African American History & Culture
Washington
04.2025 - Current
Maintained cleanliness and organization of the sales floor.
Executed promotional campaigns designed to increase awareness of seasonal events or special offers.
Recommended, selected, and located merchandise based on visitors' desires.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Managed inventory levels and restocked shelves as needed.
Engaged with visitors to create a welcoming shopping environment.
Organized promotional displays to attract visitor attention effectively.
Organized stockroom to ensure efficient retrieval of products for the sales floor.
Managed inventory levels of merchandise sold in gift shop, restocking shelves as needed.
Greeted visitors, answered questions and provided information about the museum's exhibits.
Processed payments from visitors using the museum's point-of-sale system.
Provided Mandarin Chinese translation support to museum store visitors.
Intermittently assisted as an associate at the Smithsonian's National Air and Space Museum.
Sales Specialist
REI Co-op
Falls Church
08.2024 - 01.2025
Assisted customers in selecting appropriate outdoor gear and apparel.
Maintained knowledge of current products and promotions for effective sales support.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to ensure a positive shopping experience.
Educated customers on product features and technical details to highlight benefits.
Resolved customer complaints in a timely manner.
Write, completed, and filed documentation to finalize sales.
Maintained accurate records of customer interactions and transactions.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Operated register, handled cash and processed credit card transactions.
Provided Mandarin Chinese translation support to customers
Public Diplomacy Office Associate
U.S. Department of State
American Institute In Taiwan, Taipei, Taiwan
05.2023 - 08.2023
Drafted and disseminated daily reports to various offices.
Translated relevant materials between Mandarin Chinese and English to support the Institute's social media outreach program.
Assisted with the preparation of presentations for meetings and conferences.
Prepared correspondence using Microsoft Word and Outlook.
Proofread documents for accuracy prior to submission.
Processed paperwork efficiently to support smooth office procedures.
Conducted research and compiled data for reports and projects.
Organized and scheduled meetings and appointments for management.
Maintained positive working relationship with American and Taiwanese staff and management.
Maintained confidentiality of sensitive information.
Community Liaison Office Associate
U.S. Department of State
American Institute In Taiwan, Taipei, Taiwan
05.2022 - 08.2022
Continued to excel in this position for a second summer.
Drafted weekly newsletters to share news and promote community events for local families and community leaders.
Handled research and administrative tasks to support community outreach and program initiatives.
Helped community members enroll in programs, arrange transportation and coordinate paperwork, including support with Mandarin Chinese.
Performed general office duties such as photocopying, faxing, scanning documents.
Assisted with planning employee events such as holiday parties or team building activities.
Attended appointments with management; provided support with Mandarin Chinese.
Maintained positive working relationship with American and Taiwanese staff and multi-national community members.
Maintained confidentiality of sensitive information.
Community Liaison Office Associate
U.S. Department of State
American Institute In Taiwan, Taipei, Taiwan
05.2021 - 08.2021
Drafted weekly newsletters to share news and promote community events for local families and community leaders.
Handled research and administrative tasks to support community outreach and program initiatives.
Helped community members enroll in programs, arrange transportation and coordinate paperwork, including support with Mandarin Chinese.
Performed general office duties such as photocopying, faxing, scanning documents.
Assisted with planning employee events such as holiday parties or team building activities.
Maintained positive working relationship with American and Taiwanese staff and multi-national community members.
Maintained confidentiality of sensitive information.
Education
Bachelor of Arts - Government And International Politics
George Mason University
Fairfax, VA
05-2027
Bachelor of Arts - Foreign Languages
George Mason University
Fairfax, VA
05-2027
High School Diploma -
Taipei American School
Taipei, Taiwan
06-2023
Skills
Written Communication
Proofreading
Cross-cultural Communication
Public Speaking
Presentation Development
Microsoft Office Suite
Critical Thinking and Analysis
Strong Leadership Abilities
Languages
Chinese (Mandarin)
Professional
Affiliations
Boy Scouts of America (2011-2023)
Order of the Arrow, Scouting's Honor Society (2019-Current)
Served in the regionally-elected position of Woapalanne (Taiwan) Clan Chief of the Order of the Arrow (February 2023-November 2023)
Accomplishments
Brotherhood Honor, Order of the Arrow, Boy Scouts of America
World Conservation Award, Boy Scouts of America
Far East Council Honor Scout Award, Boy Scouts of America
Conservation Technician at Smithsonian National Museum Of African American History And CultureConservation Technician at Smithsonian National Museum Of African American History And Culture
Stock Room/Warehouse Associate at Smithsonian- National Air and Space, American History & African Art MuseumStock Room/Warehouse Associate at Smithsonian- National Air and Space, American History & African Art Museum