Summary
Overview
Work History
Education
Skills
Certification
Projects
Course Projects
Timeline
Generic
Brenton K. Whanger

Brenton K. Whanger

Manquin

Summary

Experienced Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success. Experience with stepping into new roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Management/Dispatcher

Commonwealth Building Materials Inc.
Glen Allen
05.2019 - Current
  • Leading a team of five warehouse staff members, and 24 delivery personnel, to improve company production and safety standards.
  • Determine the types or amounts of equipment, vehicles, or personnel to meet work orders or specifications.
  • Maintaining current knowledge of personnel in the field, and completed deliveries or delays.
  • Increasing monthly sales by almost double through outstanding customer service and efficiency in providing products.
  • Oversee operations of 11 commercial vehicles, optimizing loads and routes via ODT View software.
  • Ensures customer satisfaction through proactive daily communications, facilitating order generation, and prompt deliveries.
  • Manage communication between drivers and warehouse staff for efficient operations.
  • Assists in training new dispatchers on protocols and systems for effective workflow.
  • Performs administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.

Pool Building Technician

Aquatic Concepts LLC
Oilville
05.2018 - 08.2018
  • Created customer relationships to ensure their satisfaction by planning, designing, and customizing pool layouts to meet their needs.
  • Collaborated with a team to outsource suppliers and ensure installation efficiency aligned with company goals.

Hydraulic Technician

Manchester Hydraulics Inc.
Ashland
05.2017 - 08.2017
  • Analyzed and resolved hydraulic/heavy equipment issues on customers' equipment to ensure proper function, allowing their businesses to prosper.
  • Trained on a lathe, mill, and welding processes.

Student Worker

VCU Health Systems- Central Sterile Processing
Richmond
05.2016 - 08.2016
  • Reduced turnover time for sterile instrumentation through barcoding inventory and providing a visual aid provided in the database to identify the instruments when being sorted by technicians prior to use in the OR.

Education

Bachelor of Science - Integrated Science & Technology (ISAT), Production Systems, Global Supply Chain Management

James Madison University
Harrisonburg, VA

Skills

  • Microsoft Office
  • AutoCAD
  • SolidWorks
  • Strong communicator
  • Critical thinker
  • Operations management
  • Team leadership
  • Safety compliance
  • Conflict resolution
  • Training and development
  • Dispatch coordination
  • Monitoring field personnel
  • Driver communication
  • Critical thinking
  • Continuous improvement

Certification

  • Lean Six Sigma Green Belt, ATMAE
  • AutoCAD, Basic User Certification
  • ESRI, GIS Certification

Projects

Innovative Product Design and Sustainability Assessment of Additive Manufacturing with Biomimicry Complex Structures, Identified biomimicry structure candidates for industrial production applications., Researched 3D printing processes with a focus on metal materials., Presented research findings at the 2018 International Annual Conference of the American Society for Engineering Management.

Course Projects

  • Lean Six Sigma Applications, 08/18, 05/19, Used DMAIC process to investigate and solve inventory control system issues.
  • Holistic Problem-Solving Workshop, 08/18, 05/19, Defined various problems with maritime shipping and determined possible solutions.
  • Association for Supply Chain Management Student Chapter, 09/18, 05/19, Solved supply chain related disaster relief obstacles using GIS.

Timeline

Operations Management/Dispatcher

Commonwealth Building Materials Inc.
05.2019 - Current

Pool Building Technician

Aquatic Concepts LLC
05.2018 - 08.2018

Hydraulic Technician

Manchester Hydraulics Inc.
05.2017 - 08.2017

Student Worker

VCU Health Systems- Central Sterile Processing
05.2016 - 08.2016

Bachelor of Science - Integrated Science & Technology (ISAT), Production Systems, Global Supply Chain Management

James Madison University

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Brenton K. Whanger