Breona Jones
Fancy Gap
Summary
Passionate professional with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within a clinic setting.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work History
Behavior Technician
Blue Mountain Therapy
Wytheville
11.2025 - Current
- Implemented behavior intervention plans for diverse client needs.
- Assisted in training new staff on behavioral techniques and protocols.
- Documented client behaviors and treatment sessions accurately and timely.
- Maintained a safe environment during therapy sessions for all clients.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
Merchandising Service Team
Lowes
Mt Airy
02.2021 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative
FedEx Office
My Airy
05.2018 - 05.2020
- Successfully packaged and shipped a variety of items for customers.
- Demonstrated individual care for each customer and their specific needs.
- Answered calls or emails from customers and assisted with special requests or resolving complaints.
- Built strong knowledge of available products and services in order to be as efficient as possible.
Photo Lab Technician
Walgreens
My Airy
05.2016 - 05.2018
- Inspected completed work to verify quality and expertly resolved any concerns to satisfy customers.
- Printed photos in multiple paper options, including gift items such as mugs and calendars.
- Suggested products and services to customers to increase photo lab revenue.
- Assisted customers with placing orders in-person, by phone, and through on-site photo printing machines.
Sales Associate
Circle K
Fancy Gap
06.2015 - 04.2016
- Greeted customers entering the store to ascertain the needs of each customer.
- Alerted customers of ongoing and upcoming sales and promotions.
Rest Area Attendant
DTH Contract Services Inc
Lamsburg
04.2014 - 06.2015
- Accomplished all duties responsibly and successfully with little to no supervision.
- Promoted positive guest, employee and public relations at all times.
- Ensured the security, cleanliness, maintenance and safe storage of all equipment used.
Customer Service Associate
Roses
My Airy
08.2013 - 04.2014
- Executed in-season pricing strategies, including promotions and markdowns.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
Education
High School Diploma -
Carroll County Highschool
Hillsville, VASkills
- Excel in fast paced surroundings
- Energetic work attitude
- Personable
- Contributed to Company success
- Motivated team player
- Sharp problem solver
- Significant communication skills
- Adapt quickly to changes
Timeline
Behavior Technician
Blue Mountain Therapy
11.2025 - Current
Merchandising Service Team
Lowes
02.2021 - 11.2025
Customer Service Representative
FedEx Office
05.2018 - 05.2020
Photo Lab Technician
Walgreens
05.2016 - 05.2018
Sales Associate
Circle K
06.2015 - 04.2016
Rest Area Attendant
DTH Contract Services Inc
04.2014 - 06.2015
Customer Service Associate
Roses
08.2013 - 04.2014
High School Diploma -
Carroll County Highschool