Breysi Lopez
Norfolk
Summary
Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
PLS Check Cashing
Charlotte
02.2025 - 05.2026
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored staff on cash handling procedures and customer service skills.
- Managed cash register systems and performed regular audits for accuracy.
- Monitored employee performance and provided constructive feedback regularly.
- Assisted in onboarding new employees and familiarized them with store procedures.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Addressed any issues that arose during the shift in a proactive manner.
- Monitored staff performance to ensure quality standards were met.
- Assisted upper management with daily operations to meet standards of service and quality.
Team Lead
Sharetea
Charlotte
09.2023 - 02.2025
- Supervised daily operations and ensured team adherence to quality standards.
- Trained new staff on company policies and beverage preparation techniques.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Implemented store cleanliness protocols to enhance customer experience.
- Trained new staff in relevant processes and procedures.
- Provided support to junior staff during peak periods of workloads.
Education
Cochrane Collegiate Academy
Charlotte, North CarolinaSkills
- Staff training
- Cash handling
- Performance monitoring
- Customer service
- Employee training
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Shift Supervisor
PLS Check Cashing
02.2025 - 05.2026
Team Lead
Sharetea
09.2023 - 02.2025
Cochrane Collegiate Academy