Brian A. Lusk
Virginia Beach
Summary
To be a contributing asset to the continued growth and success of this organization.
Seasoned Service Advisor with substantial experience in customer support and service management. Exude strengths in communication, problem-solving, and building rapport with diverse clientele. Proven ability to streamline processes for efficiency while ensuring high levels of customer satisfaction. Noteworthy impact made in previous roles by focusing on team collaboration and proactive issue resolution.
Overview
40
40
years of professional experience
1988
1988
years of post-secondary education
Work History
Service Advisor
Hall Toyota
01.2023 - 01.2025
- Advise and sell services to customers for vehicle needs to maintain road worthiness.
Service Advisor
H & T Collision
01.2019 - 01.2020
- Advise and sell services to customers for vehicle needs to maintain road worthiness.
Service Advisor
Beach Ford
01.2016 - 01.2018
- Advise and sell services to customers for vehicle needs to maintain road worthiness.
Automotive Wholesale
01.2010 - 01.2016
- Selling cars and trucks to dealers and the public
- Self-employed
First Impressions Appearance Center
01.2006 - 01.2009
- Detailing vehicles for local dealers and the public
- Self-employed
Salesman
Freedom Ford
01.2002 - 01.2005
- Used and new car sales-Ford Certified
Salesman
Combined Insurance
01.1996 - 01.1998
- Held a life and Health License. Serviced existing customers, prospected new clientele.
Lockheed and General Dynamic
01.1991 - 01.1995
- Same duties as while in the Navy, just a different aircraft, F-16 Fighter Jet
Aviation Electrician
U.S. Navy
01.1985 - 01.1989
- Worked on F-14 Fighter Jets (Orders to Blue Angels)
- Trouble shooting and repairs on all electrical systems from lighting to flight communication and radar related item
Education
Airframe And Powerplant - Aviation
Aviation High School
Virginia Beach, VA 05.1987 - 05.1988
Certificate Of Technology - Electrical, Electronics And Communications Engineering
Electronic Institute of Technology
Virginia Beach, VA 03.1987 - 03.1988
Montcalm High School
Rock, WVSkills
- Service advising
- Customer relationship management
- Parts ordering
- Safety compliance
Timeline
Service Advisor
Hall Toyota
01.2023 - 01.2025
Service Advisor
H & T Collision
01.2019 - 01.2020
Service Advisor
Beach Ford
01.2016 - 01.2018
Automotive Wholesale
01.2010 - 01.2016
First Impressions Appearance Center
01.2006 - 01.2009
Salesman
Freedom Ford
01.2002 - 01.2005
Salesman
Combined Insurance
01.1996 - 01.1998
Lockheed and General Dynamic
01.1991 - 01.1995
Airframe And Powerplant - Aviation
Aviation High School
05.1987 - 05.1988
Certificate Of Technology - Electrical, Electronics And Communications Engineering
Electronic Institute of Technology
03.1987 - 03.1988
Aviation Electrician
U.S. Navy
01.1985 - 01.1989
Montcalm High School