Brian Fernandez
Nokesville
Summary
Highley motivated individual and experience through both jobs. Learned how to effectively communicate and work with my team to become one of the highly rated stores in the district. Skilled at my position and will go out of my way to make sure my customer is satisfied and knows that I care about the project they want to perform. Always wanting the best for my team and wanting their voices to be heard.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sherwin Williams Co
02.2022 - Current
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Footwear Associate
Cabela's
08.2019 - 11.2021
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Consistently met or exceeded individual expectations when it comes to maintaining my department.
- Maintained up-to-date knowledge of store sales, updated pricing on shelves, and counted inventory for all products in my department
- Helped customers select shoes to fit specific needs.
Education
Bachelor of Science - Psychology
George Mason High School
Falls Church, VA05.2025
Associate of Science - Psychology
Northern Virginia Community College
Annandale, VA05.2022
Skills
- Critical Problem Solving
- Friendly and Adaptable to Different Management
- Able to Multi-Task Under Stressful Situations
- Actively Listening to Customers Needs and Wants from our Products
- Having Big Responsibilities Such as Having Store Key and Performing Open and Closing Routine of the Store
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Sherwin Williams Co
02.2022 - Current
Footwear Associate
Cabela's
08.2019 - 11.2021
Bachelor of Science - Psychology
George Mason High School
Associate of Science - Psychology
Northern Virginia Community College
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