Brian McCreight
Arlington
Summary
Dynamic Hospitality Professional with expertise in customer service and operational efficiency at Ruthie's All Day. Proficient in managing reservations, optimizing seating arrangements, and enhancing guest experiences through effective communication. Recognized for maintaining a welcoming atmosphere and streamlining operations during peak hours. Detail-oriented team player committed to continuous learning and contributing to team success.
Overview
2
2
years of professional experience
Work History
Host
Ruthie's All Day
09.2025 - Current
- Ensured positive guest experiences by greeting and seating promptly.
- Optimized seating arrangements using OpenTable, minimizing wait times during peak hours.
- Enhanced dining experiences through knowledgeable menu recommendations to guests.
- Coordinated timely service by liaising effectively with kitchen staff.
- Trained new hosts on customer service standards, promoting teamwork and efficiency.
Busser
Bar Spero
12.2023 - 08.2024
- Enhanced guest satisfaction by promptly delivering food and beverages.
- Maintained a clean dining area, creating a welcoming atmosphere for customers.
- Streamlined workflow by collaborating with kitchen staff for efficient order fulfillment.
- Supported event setups and breakdowns to ensure smooth operations.
- Anticipated guest needs, promptly refilling drinks and clearing empty plates.
- Achieved a clean restaurant environment by diligently sanitizing tables and surfaces.
Education
Associate of Science - Psychology
Northern Virginia Community College
Annandale, VA05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
- Exceptional communication
- Guest relations
- Greeting guests
- Phone etiquette
Timeline
Host
Ruthie's All Day
09.2025 - Current
Busser
Bar Spero
12.2023 - 08.2024
Associate of Science - Psychology
Northern Virginia Community College