Brian Payne
Richmond
Summary
Sales manager with proven ability to drive revenue growth and enhance customer satisfaction. Demonstrated success in optimizing sales strategies and improving the buying experience for target markets. Strong background in implementing effective company policies that align with customer needs.
Overview
29
29
years of professional experience
Work History
Produce Sales Manager
Food Lion
N. Chesterfield
02.1996 - Current
- Reviewed inventory levels to ensure timely stock replenishment and minimize shortages.
- Established ambitious employee goals to exceed business targets and enhance performance.
- Demonstrated sales expertise in retail grocery, achieving consistent growth for three years.
- Managed weekly department schedule, optimizing time management and resource allocation.
- Maintained a skilled sales team through effective interviewing, hiring, and training processes.
- Resolved customer complaints promptly to uphold high levels of satisfaction.
- Cultivated strong relationships with suppliers and key clients to support long-term growth.
- Conducted training sessions for new hires on product knowledge and customer service techniques.
Produce Lead Merchandiser
Food Lion Delhaize Group
Salisbury Center
05.2020 - 12.2021
- Traveled along East Coast from Georgia to Pennsylvania, assisting with remodels and new merchandising guidelines implementation.
- Executed product displays and arranged signage to enhance merchandise visibility.
- Stocked shelves and rotated products to maximize freshness and sales potential.
- Interpreted blueprints effectively in a high-pressure environment.
- Presented revised floor plans and design strategies to store management for approval.
- Restructured merchandising strategies to elevate high-value product placements.
- Trained store staff on effective display techniques to optimize customer engagement.
- Collaborated with team members to ensure efficient production and transport processes.
Part Time Merchandiser
Kelloggs (Kellanova)
Richmond
03.2016 - 09.2017
- Collaborated with DSD manager to ensure compliance with job functions.
- Facilitated daily discussions between store management and sales leads for effective communication.
- Conducted regular inventory checks to sustain accurate stock levels.
- Established high-traffic displays, resulting in increased sales performance.
- Maintained clean, organized work areas to enhance productivity and safety.
- Inspected shipments for quality control before stocking merchandise.
- Organized product displays following company standards and specifications.
Education
Associate of Applied Science - Business Management
Bryant And Stratton College
Richmond, VA12-2006
Skills
- Sales forecasting and inventory management
- Visual merchandising
- Customer service excellence
- Team development
- Time management
- Workplace safety
Timeline
Produce Lead Merchandiser
Food Lion Delhaize Group
05.2020 - 12.2021
Part Time Merchandiser
Kelloggs (Kellanova)
03.2016 - 09.2017
Produce Sales Manager
Food Lion
02.1996 - Current
Associate of Applied Science - Business Management
Bryant And Stratton College
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