Briana Condrey
Mechanicsville
Summary
Dedicated administrative professional with a strong background in office administration, customer service, and efficient scheduling. Proven ability to enhance office workflow and support team operations through effective communication and organizational skills. Experienced in handling various clerical tasks, ensuring accuracy in documentation, and maintaining a professional work environment.
Overview
36
36
years of professional experience
Work History
Administrative Assistant
Fairmont Christian Church
Mechanicsville, VA
05.2022 - Current
- Managed scheduling and coordination for church events, ensuring seamless execution and communication among teams.
- Developed and maintained filing systems to enhance document retrieval efficiency and support organizational needs.
- Assisted in the preparation of weekly service materials, ensuring accuracy and consistency in presentation.
- Responded to inquiries from congregants, providing timely information and support to foster community engagement.
- Coordinated volunteer schedules, optimizing resource allocation for church activities and programs.
- Streamlined office procedures, reducing administrative processing time and improving overall workflow efficiency.
- Answered multi-line phone system, directing calls and greeting visitors while maintaining professionalism.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
Administrative Assistant
The Path Financial Strategies
9316 Chamberlayne Road Mechanicsville, VA
02.2020 - 05.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant
Rink Management Services
Mechanicsville VA
04.2019 - 02.2020
- Coordinated office supply inventory management, proactively ordering necessary items to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Customer Service Manager
Bank of America
Richmond VA
12.1989 - 01.2001
- Developed training programs for staff, enhancing service quality and operational efficiency.
- Led conflict resolution efforts, successfully addressing escalated customer complaints and concerns.
- Conducted performance evaluations, aligning team goals with organizational objectives for improved outcomes.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Associates Degree in Accounting -
Braxton Buisness School
Richmond VA06-1989
High School Diploma -
Chillton Christian Academy
Thorsby, AL05-1987
Skills
- Office administration
- Data entry
- Microsoft Word
- Document organization
- File organization
- Documentation and recordkeeping
- Project administration
- Scheduling and calendar management
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Time management
- Effective communication
Timeline
Administrative Assistant
Fairmont Christian Church
05.2022 - Current
Administrative Assistant
The Path Financial Strategies
02.2020 - 05.2022
Administrative Assistant
Rink Management Services
04.2019 - 02.2020
Customer Service Manager
Bank of America
12.1989 - 01.2001
Associates Degree in Accounting -
Braxton Buisness School
High School Diploma -
Chillton Christian Academy