Briana Jackson
Roanoke
Summary
Detail-oriented medical professional experienced in providing medical administrative and clinical support in a busy medical office. Proficient in EMR and other medical software, with strong knowledge of medical terminology and HIPAA regulations. Dedicated to providing an efficient and accurate healthcare experience.
Overview
13
13
years of professional experience
Work History
SALES ASSOCIATE
OLD NAVY
10.2012 - Current
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Greet customers and ascertain what each customer wants or needs.
- Ticket, arrange and display merchandise to promote sales.
- Help customers try on or fit merchandise.
PHLEBOTOMIST 2
LabCorp
Salem
04.2024 - 09.2025
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- OBGYN lab experience in a Doctor office setting.
- Lewis Gale OBGYN East
LAB TECHNICIAN
Salem VA Medical Center
Salem
01.2024 - 03.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in training and onboarding new phlebotomists.
MEDICAL ASSISTANT GASTROENTEROLOGY
Lewis Gale
Salem
08.2023 - 12.2023
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Documented medical data in patient charts, facilitating accurate records.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
PHLEBOTOMIST TECHNICIAN
Quest Diagnostics
02.2022 - 08.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in training and onboarding new phlebotomists.
- Patient Services
MONITOR
SALVATION ARMY TURNING POINT WOMEN'S SHELTER
08.2021 - 10.2021
- Counted controlled medications.
- Provided front desk care, maintained all sanitary procedures for the shelter.
- Answered “hotline” calls for intake appointments.
- Direct exposure to the public (single women and families).
BANK TELLER
ACTION PERSONNEL INC
01.2020 - 03.2020
- Open/closing bank procedures.
- Processed cash and night deposits.
- Cash checks.
- Issued Cashier's Checks.
- Made checking and savings withdrawals.
- Closed checking/savings accounts.
- Worked in a fast-paced environment.
- Handle money transfers.
- Worked face to face with customers.
- Open and close the vault and Handled loan payments.
- HomeTrust Bank
Education
Licensed Practical Nursing - Practical Nursing
Virginia Western Community College
Roanoke, VA 08.2025 - 12.2025
COMPLETED COURSEWORK TOWARDS DEGREE - PSYCHOLOGY, MINOR IN CRIMINAL JUSTICE
Mary Baldwin College
Staunton, VACOMPLETED DISSERTATION -
Virginia State University
Petersburg, VAHIGH SCHOOL ADVANCED DIPLOMA -
William Fleming High School
Roanoke, VASkills
- Venipuncture
- Specimen Collection
- Staff Phlebotomy Training
- Medical Office Administration
- Urinalysis Testing
- Answering Questions
- Biohazardous Waste Disposal
- Measuring Vital Statistics
- Patient care
- Multi-tasking strength
- Store opening and closing
- Goal tracking
Timeline
Licensed Practical Nursing - Practical Nursing
Virginia Western Community College
08.2025 - 12.2025
PHLEBOTOMIST 2
LabCorp
04.2024 - 09.2025
LAB TECHNICIAN
Salem VA Medical Center
01.2024 - 03.2024
MEDICAL ASSISTANT GASTROENTEROLOGY
Lewis Gale
08.2023 - 12.2023
PHLEBOTOMIST TECHNICIAN
Quest Diagnostics
02.2022 - 08.2023
MONITOR
SALVATION ARMY TURNING POINT WOMEN'S SHELTER
08.2021 - 10.2021
BANK TELLER
ACTION PERSONNEL INC
01.2020 - 03.2020
SALES ASSOCIATE
OLD NAVY
10.2012 - Current
COMPLETED COURSEWORK TOWARDS DEGREE - PSYCHOLOGY, MINOR IN CRIMINAL JUSTICE
Mary Baldwin College
COMPLETED DISSERTATION -
Virginia State University
HIGH SCHOOL ADVANCED DIPLOMA -
William Fleming High School