Briana McFarland-Knight
Norfolk
Summary
Motivated individual seeking an immersive employment opportunity to showcase excellent customer service skills, accounting and financial background, and to develop professionally. Experienced in order processing, adherence to federal and state regulation, and experience performing in a high volume, fast-paced environment. Exceptional problem-solver with keen ability to resolve issues.
Overview
5
5
years of professional experience
Work History
Intern
Stewart & Company
01.2024 - 04.2024
- Knowledgeable on current tax laws and regulations.
- Worked in conjunction with staff and managers to ensure tax returns were completed with high quality and in a timely manner.
- Prepared federal and state returns for individuals (Form 1040), small businesses (Form 1120S), and partnerships (Form 1065 and Schedule K).
- Contacted clients directly with questions and requested information such as financial records, prior tax returns to review in order to select appropriate tax forms.
- Utilized professional software such as QuickBooks, Fixed Assets, and UltraTax.
Intern
PwC
06.2021 - 08.2021
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Worked in a group setting for a social injustice pro bono project to help nonprofit business clients modify and address operational issues.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Shift Leader
Dunkin Donuts & Baskin Robbins
12.2018 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Performed exceptional customer service by taking orders, preparing meals, and collecting credit and cash payments in a high paced environment.
- Maintained the integrity of cash flow by performing daily cash drawer reconciliations to ensure total dollar amount in registers aligned with POS transaction totals.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Accounting
Old Dominion University
Norfolk, VA2024
Skills
- Microsoft Office (Excel, Word, and PowerPoint), QuickBooks, and UltraTax
- Professional and reliable individual with excellent interpersonal skills, as well as outstanding communication skills (both written and oral)
- Successfully manages various projects simultaneously, without compromising quality of work
- Strong leader and facilitator who excels in maintaining productive and collaborative relationships with management, staff, customers, and vendors
Timeline
Intern
Stewart & Company
01.2024 - 04.2024
Intern
PwC
06.2021 - 08.2021
Shift Leader
Dunkin Donuts & Baskin Robbins
12.2018 - 08.2020
Bachelor of Science - Accounting
Old Dominion University
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