Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Briana Nash

Virginia Beach

Summary

Dynamic and results-oriented professional, adept in staff training and development and sanitation standards. Excelled in enhancing brand awareness through strategic marketing efforts and improving customer satisfaction with effective conflict resolution. Holds certificates in food and alcohol safety, showcasing a commitment to excellence and safety compliance, and principles of management certificate.

Offering collaborative and adaptable approach, ready to learn and grow within fast-paced work environment. Brings strong capabilities in team coordination and customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Assistant Manager

Sals Pizzeria
03.2019 - 02.2021

Assisted in the development of marketing efforts, such as social media campaigns or local promotions, to drive increased business and brand awareness.

  • Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
  • Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
  • Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
  • Reduced wait times with effective table management strategies, enhancing customer experience.

Server

Midtown Lounge
02.2018 - 10.2018
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Indian River Highschool
Chesapeake VA
05-2018

Skills

  • Staff training and development
  • Sanitation standards
  • Food safety compliance
  • Task delegation
  • Quick leaner and very adaptable
  • customer service knowledge management certificate
  • multitasking
  • excellent customer service/communication

Certification

  • Career exploration: Business, management, and administration
  • customer service knowledge management
  • principles of management
  • Servsafe food and alcohol safety
  • Construction management: planning and scheduling
  • Construction management foundations
  • Construction management: safety and health

Timeline

Server/Assistant Manager

Sals Pizzeria
03.2019 - 02.2021

Server

Midtown Lounge
02.2018 - 10.2018

Indian River Highschool
Briana Nash