Accomplished professional with extensive customer service expertise, honed at T-Mobile, excelling in active listening and call management. Proven ability to enhance customer satisfaction and retention. Adept in data entry and payment processing, consistently achieving high performance metrics. Recognized for critical thinking and professional telephone demeanor, driving successful outcomes in fast-paced environments.
Managed incoming calls to efficiently dispatch roadside assistance.
Had my baby and stayed at home with him, taking care of him and the dogs.
Managed crew during peak hours and facilitated shift transitions.
Prepared pizzas and various food orders in the kitchen.
Operated cash register efficiently.
Completed end-of-day closing procedures.
Answered incoming calls from customers and assisted with account questions, concerns, and sales. Assisted with retention.
Worked night shift, taking orders, making sandwiches and doing dishes.