Brianna Jenkins
Newport News
Summary
Motivated individual seeking entry-level opportunities to leverage strong work ethic, adaptability, and interpersonal skills. Experienced in mastering new skills quickly and maintaining organized practices to meet company needs. Committed to applying time management and organizational abilities across diverse settings while contributing to overall company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Taco Bell Restaurant
Hampton
10.2023 - Current
- Supervised daily operations to ensure efficient restaurant workflow.
- Trained and coached staff on customer service best practices.
- Managed inventory levels to maintain product availability and freshness.
- Implemented food safety standards to ensure compliance with regulations.
- Assisted in resolving customer complaints to enhance satisfaction.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
Education
High School Diploma -
Hampton High School
Hampton, VA06-2018
Skills
- Customer complaint resolution
- Workflow optimization
- Team leadership
- Effective communication
- Problem solving
- Decision making
- Time management
- Strategic planning
- Conflict resolution
- HTML/CSS
- JavaScript
- Responsive design
- Oral and written communications
Certification
Angela Yu - The Complete Full-Stack Web Development Bootcamp
Timeline
Assistant General Manager
Taco Bell Restaurant
10.2023 - Current
High School Diploma -
Hampton High School