Brianna O'Brien
Roanoke
Summary
Dynamic healthcare leader with extensive experience, driving strategic planning and operational excellence. Proven track record in enhancing team performance and engagement, achieving an 8-point improvement in physician engagement. Skilled in people management and relationship building, fostering a culture of continuous improvement and collaboration.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Current Committees:
- Blood Utilization Committee
- Utilization Management
- Patient Safety Committee
- Quality Council
- Environment of Care Committee
- Infection Prevention Committee
- Ethics and Compliance Committee
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Laboratory Services
HCA
Salem, VA
05.2023 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Entrusted with oversight in 2025 of a sister facility in response to leadership vacancies, ensuring continuity of operations. This allowed me to familiarize myself with other protocols and systems.
- 2025, drove an 8-point improvement in physician engagement for laboratory services and a 10-point increase for pathology services, the largest increases for the facility.
Laboratory Manager
HCA
Salem, VA
05.2020 - 05.2023
- Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
- Improved laboratory efficiency by streamlining workflows and implementing process improvements.
- Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
Blood Bank Supervisor
HCA
Salem, VA
03.2015 - 05.2020
- Contributed to organizational goals by participating in strategic planning initiatives focused on expanding services or improving operational efficiency.
- Increased overall safety and quality control by establishing strict protocols for blood collection, storage, and handling.
- Facilitated a positive work environment by promoting open communication, teamwork, and adherence to established standards.
- Developed strong relationships with community partners to promote blood donation drives, increasing overall donations received at the facility.
Medical Laboratory Scientist
Quest Diagnostics
Roanoke, VA
05.2013 - 06.2017
- Conducted complex laboratory tests to ensure accurate diagnoses and effective treatment plans.
- Managed quality control processes to uphold stringent safety and accuracy standards.
- Trained and mentored junior staff on laboratory protocols and equipment usage.
- Developed and implemented process improvements to enhance testing efficiency and reliability.
- Gained top notch experience in transfusion services and how that impact high acuity cases and trauma services.
Education
Master of Arts - Leadership And Development
Liberty University
05-2016
Master of Science - Medical Technology
Radford University
Radford05-2009
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Strategies and goals
- Staff Management
- Business Planning
- Staff Development
- Financial Reporting
- Legal and Regulatory Compliance
- Corporate Communications
- Contract Management
- Relationship building
Certification
- Medical Lab Scientist Certification (MLS) - American Society for Clinical Pathology (ASCP).
Timeline
Director of Laboratory Services
HCA
05.2023 - Current
Laboratory Manager
HCA
05.2020 - 05.2023
Blood Bank Supervisor
HCA
03.2015 - 05.2020
Medical Laboratory Scientist
Quest Diagnostics
05.2013 - 06.2017
Master of Arts - Leadership And Development
Liberty University
Master of Science - Medical Technology
Radford University