Bridgette Grogan, BCIS, CPhT

Highly motivated professional with robust experience in project coordination and data analysis-focused efforts. Leverage highly trusted and effective oversight for complex programs and initiatives, as complemented by overlapping skillsets in supply chain and logistics, finance and accounting, process improvement and risk management. Demonstrated performance with quality of service and productivity, via active training and staff education while also ensuring higher quality and compliance via diligent auditing and inventory control. Following set processes for enrollment and filing billing claims to ensure accurate accounting data. Working to build a better future.

- Successfully opened two new pharmacy's. Outfitting completely to be productive.

- Dedicated work flow to increase processes and system

development and tracking program for clinic use narcotics.

- Created an after hours work flow policy for outpatient pharmacies to follow after PACE is closed.

• Basic Life Support, National Pharmacy Certification Board
• Pharmacy Technician, Virginia Board of Pharmacy
• Member of Emergency Response Team, Sentara Hospital

• Medication Management Liaison (SentaraRX PACE), Sentara Health, Virginia Beach, VA, Full Time, 11/01/20, Present, Institute medication management by serving as an appointed point-of-contact between facilities and the pharmacy, with additional accountability for submitting monthly reports to finance and preparing financial statements., Facilitate department-level reconciliation for accounts receivable, identifying opportunities to implement key technology, and overseeing general accounting operations., Maintain liability and ensure the utilization of best practices by conducting and responding to insurance and workplace audits., Triaging and escalating pharmaceutical recalls to effectively reduce patients receiving outdated medications., Promote higher compliance to PACE pharmacy procedures via educational teaching points for associated pharmacy staff members., Completing technical aspects of the workflow process including accuracy in prescription data entry, order verification, procurement, clinical initiatives, and the sterile preparation of IV admixtures.
• SR. Patient Account Rep / Billing (SentaraRX), Sentara Health, Virginia Beach, VA, Full Time, 08/01/18, 11/01/20, Accommodated medication contracts by serving as an appointed point-of-contact between facilities and the pharmacy, with additional accountability for submitting monthly reports to finance and preparing financial statements to include invoices as required., Tasked with facilitating ledger and reconciliations for secured lockbox checking accounts, as well as performing needed tracking, investigations, and process implementations for accounts receivable., Promoted additional oversight for accountability by analyzing any outstanding payments and past workflow., Reviewed pertinent data across all Sentara sites to determine adherence to the Drug Supply Chain Security Act (DSCSA) designed to mitigate potential risks affecting TraceLink’s pharmaceutical supply chain.
• Pharmacy Technician II / Chemo Specialist, Sentara Independence, Full Time, 08/01/11, 08/01/18, Ensured the timely communication of recalls while serving as a system analyst for RASMAS., Facilitated medication administration in the Emergency Department (including code and emergent situations)., Coordinated inventory per 340B regulations, operated as a technician trainer and mentor for new employees.
• Pharmacy Technician, Sentara Virginia Beach General, Virginia Beach, VA, Full Time, 01/01/09, 08/01/11, Coordinated evening workflow to ensure the completion of tasks prior to oncoming shift., Prepared and delivered medication to patients during the night shift., Boosted overall efficiency by providing active support and training to other technicians regarding best pharmacy practices.