Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridgette Thompson-Bryan

Yorktown

Summary

Highly proficient Laboratory Technician and Phlebotomist with over 18 years of experience in blood sample collection and specimen analysis. Known for strong attention to detail and effective communication, ensuring patient comfort and adherence to laboratory protocols.

Overview

16
16
years of professional experience

Work History

Laboratory Technician/Phlebotomist

Sentara Careplex Hospital Central Testing
Hampton
02.2025 - Current

Performing patient phlebotomy/ EKG’s while maintaining the highest level of customer service.

Collects, labels, and processing patient specimens for testing. Responsible for registration and test data entry.

  • Assisting and instructed other laboratory technicians.

Phlebotomist/Technical Lead

Quest Diagnostics
Hampton
06.2020 - 10.2024
  • Collected blood samples following safety protocols and quality standards.
  • Prepared laboratory specimens for analysis and testing procedures.
  • Maintained accurate patient records in the electronic health system.
  • Ensured proper labeling and storage of specimens to prevent contamination.
  • Collaborated with healthcare teams to streamline patient flow during appointments.
  • Monitored inventory of supplies and reported shortages to management promptly.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Assisted in the training of new phlebotomists.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Processed samples accurately and efficiently.
  • Prepared and packaged specimens for courier transport.
  • Verified collection orders and communicated discrepancies to nurses.

Phlebotomist/Patient Service Technician

LabCorp
Hampton
09.2010 - 06.2020
  • Perform blood collection by vein puncture
  • Collect specimen for drug screens
  • Perform data entry of patient information in an accurate and timely manner
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients

Cytology Preparation Technician

Quest Diagnostics (formerly Smith Kline Beecham)
Newport News
2000 - 2001
  • Data entry, demographics from patient's requisition. Labeled all specimens. Stain and covering thin preps and Pap smears for Cytologist to review. Troubleshoot problem, respond promptly when serving clients, handled complaints professionally, and client follow up.

Specimen Processor

SmithKline Beecham Clinical Laboratories
Newport News
1996 - 2000
  • Processed specimens and prepared them for testing according to established procedures.
  • Operated laboratory equipment such as centrifuges, pipettes, and microscopes.
  • Recorded specimen data into laboratory information systems accurately and efficiently.

Teacher's Assistant

Cottageville Elementary
Walterboro
1993 - 1995
  • Assisting teacher to unlock children's minds, present them with new ideas, and help them reach their potentials, and motivate them to acquire the skills they need to function in an ever changing society.

Education

Bachelor of Science - Education

Claflin University
Orangeburg, SC
05.1993

Skills

  • Venipuncture and capillary puncture
  • Medical records
  • Specimen data
  • Blood storage
  • Specimen processing
  • Laboratory testing
  • Medical terminology
  • Anatomy and physiology
  • Attention to detail
  • Time management
  • Communication
  • Compassion

Timeline

Laboratory Technician/Phlebotomist

Sentara Careplex Hospital Central Testing
02.2025 - Current

Phlebotomist/Technical Lead

Quest Diagnostics
06.2020 - 10.2024

Phlebotomist/Patient Service Technician

LabCorp
09.2010 - 06.2020

Cytology Preparation Technician

Quest Diagnostics (formerly Smith Kline Beecham)
2000 - 2001

Specimen Processor

SmithKline Beecham Clinical Laboratories
1996 - 2000

Teacher's Assistant

Cottageville Elementary
1993 - 1995

Bachelor of Science - Education

Claflin University
Bridgette Thompson-Bryan