Motivated and detail-oriented professional seeking a position where I can utilize my strong organizational skills, financial service experience, and commitment to providing exceptional service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member Service Representative
ABNB Federal Credit Union
Virginia Beach
12.2022 - Current
Presented and explained credit union products and services to members and prospects.
Performed daily financial transactions including deposits, withdrawals, loan payments, and check cashing.
Opened and closed all types of accounts and maintained accurate member records.
Resolved member issues by listening carefully and offering effective solutions.
Maintained a professional demeanor while working with members, coworkers, and management.
Supported multiple branch locations and Contact Center operations.
Adhered to safety protocols and maintained branch appearance.
Participated in training and continued education programs.
Sales Representative
Sunday’s Blue Box Tanning Resort
Virginia Beach
04.2020 - 12.2022
Guided new clients through paperwork and tanning services, ensuring a welcoming experience.
Scheduled and managed client appointments via phone and email.
Maintained cleanliness of tanning beds and ensured safety compliance.
Provided outstanding customer service and supported day-to-day salon operations.